Jewelry Consultant
2 months ago
Jewelry Consultant - Houston, TX
Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here
The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Houston - Montrose, TX showroom location.
What you’ll do:
Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality productProactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.Call customers to confirm showroom appointments and answer any pre-appointment questions.Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.Open and/or close the showroom and waiting area.Use our ERP system to manage your tasks and communicate cross-functionally.Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.What You Have:
A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door.A drive to exceed goals. You love a good challenge You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets.It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise.Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work togetherWhat We Offer
At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include:
Career Growth. We want to see you sparkle Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity HereSales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month401k match. We know that saving for the future is important. That's why we offer a generous 401k match.Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year.Disability and Life insurance. 100% employer-paid.Pre-Tax Commuter Benefits.
How to Apply & What to Expect:
If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders
-
Jewelry Sales Professional
4 days ago
Houston, Texas, United States Brilliant Earth Full timeAbout the RoleWe are seeking a highly skilled Jewelry Sales Consultant to join our team at Brilliant Earth. As a Jewelry Sales Consultant, you will be responsible for providing exceptional customer experiences, guiding customers through the sales process, and meeting sales targets.Key Responsibilities:Utilize sales strategies and deep product knowledge to...
-
Jewelry Sales Professional
1 week ago
Houston, Texas, United States Brilliant Earth Full timeJob SummaryWe are seeking a highly skilled Jewelry Sales Consultant to join our team at Brilliant Earth. As a Jewelry Sales Consultant, you will be responsible for providing exceptional customer experiences, guiding customers through the sales process, and meeting sales targets.Key Responsibilities:Utilize sales strategies and product knowledge to guide...
-
Fine Jewelry Style Advisor
4 days ago
Houston, Texas, United States San Francisco Art Institute Full timeAbout This RoleAs a Style Advisor in our Fine Jewelry department, you will be an exceptional salesperson who provides outstanding customer service, excels in developing strong, long-lasting client relationships, and succeeds at increasing sales volume. If you share our passion for delivering exceptional customer experiences and have a keen eye for luxury...
-
Sales Associate
1 month ago
Houston, United States Zales Full timeZales - Houston, TX [Sales Associate / Team Member] As a Sales Associate/Jewelry Consultant at Zales, you'll: Be responsible for providing a superior experience to the valued customers; Engage customers in conversation to understand their needs and desires; Present merchandise and share detailed information regarding features and benefits of products;...
-
Sales Associate
1 month ago
Houston, United States Kay Jewelers Full timeKay Jewelers - Houston, TX [Sales Associate / Team Member] As a Sales Associate/Jewelry Consultant at Kay Jewelers, you'll: Be responsible for providing a superior experience to the valued customers; Engage customers in conversation to understand their needs and desires; Present merchandise and share detailed information regarding features and benefits of...
-
Luxury Jewelry Client Consultant
2 months ago
Houston, Texas, United States Neiman Marcus Group Careers Full timeAbout Neiman Marcus Group:Neiman Marcus Group stands as a premier luxury retailer, renowned for its innovative spirit and dedication to cultivating a culture of inclusion. As a Client Advisor specializing in jewelry, you will be instrumental in transforming luxury shopping experiences for our esteemed clientele. Your primary duties will encompass:Upholding a...
-
Luxury Sales Consultant
1 week ago
Houston, Texas, United States Blue Nile Full timeJob SummaryWe are seeking a highly motivated and customer-focused Luxury Sales Consultant to join our team at Blue Nile in Houston, TX. As a Luxury Sales Consultant, you will be responsible for providing exceptional customer service, educating customers about jewelry purchases, and creating a "Jeweler for Life" relationship with Blue Nile.Key...
-
Sales Associate
2 weeks ago
Houston, Texas, United States Kay Jewelers Full timeRole OverviewKay Jewelers is seeking a skilled Sales Associate/Jewelry Consultant to provide exceptional customer experiences and drive sales growth. As a key member of our team, you will be responsible for engaging customers, presenting merchandise, and sharing detailed information about products and services.Key ResponsibilitiesProvide a superior...
-
Jewelry Styling Client Consultant
2 months ago
Houston, Texas, United States Neiman Marcus Group Careers Full timeAbout Neiman Marcus Group:Neiman Marcus Group stands as a premier luxury retailer, renowned for its legacy of creativity and a steadfast commitment to cultivating a culture of inclusivity. As a Client Advisor within our esteemed organization, you will be instrumental in transforming luxury interactions for our distinguished clientele. Your primary duties...
-
Houston, United States Texas Dental Implant Center Full time $17 - $22About the Job:We are seeking a Smile Design Front desk/Receptionist for our team. Working at Texas Dental Implant Center means being part of something bigger than ourselves and having the opportunity to change a person’s life through their smile. We love what we do and it shows. At Texas Dental Implant Center, we have a servient mindset environment which...
-
Vehicle Buyer
2 weeks ago
Houston, United States AutoNation Full timeAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...
