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IT Computer Specialist/Software Specialist
3 months ago
Own Your Future.
Modern Technology Solutions, Inc. (MTSI) is seeking a IT Computer/Software Specialist to join our growing team in Huntsville, AL.
Why is MTSI known as a Great Place to Work?
Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year. Great Benefits - Most Full-Time Staff Are Eligible for: Starting PTO accrual of 20 days PTO/year + 10 holidays/yearFlexible schedules6% 401k match with immediate vestingSemi-annual bonus eligibility (July and December)Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement accountUp to $10,000 in annual tuition reimbursementOther company funded benefits, like life and disability insuranceOptional zero deductible Blue Cross/Blue Shield health insurance planTrack Record of Success: We have grown every year since our founding in 1993Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance.
MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.
For more information about MTSI, please visit www.mtsi-va.com.
Responsibilities:
The entry-level position will join a team that will perform software installs/upgrades, troubleshoot software issues, complete software reinstalls when necessary to complete repair actions, and support initial hardware set-up.
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Review existing technical solutions for improvements and efficiencies. Performs analysis of system operations and has knowledge/experience in utilization of operating systems/database management systems. Utilizes analytical data to identify operational trends and implement escalation and resolution techniques. Provide feedback on continuous improvements efforts and processes. Duties may also include conducting training to include operator, maintenance, and installation procedures. Provide monthly status reports that detail the work performed for the previous month, to include, but not limited to, number of installations, work orders initiated, work orders closed, and training conducted, to include number of students along with completion dates of training.
Qualifications:
Qualifications:
Active SECRET security clearanceSecurity + certification required.3+ years of related experienceRequired Skills:
BA/BS in Computer Science, Information Technology, Computer Engineering, Mathematics, or related fieldAbility to communicate technical computer to technical and non-technical audiencesExcellent verbal and written communication skillsStrong documentation skillsMicrosoft Certified professional (MCP) certifications desiredMust be compliant with Department of Defense Directive 8570 (DoDD 8570) Certification– IAT Level II within 6 months of employmentKnowledge of TCP/IP fundamentals (DNS, DHCP, FTP, SSH, IP CONFIG) is desiredAbility to troubleshoot and resolve issuesAbility to multitask, prioritize, and manage time efficientlyExperience with CAISI, CSS VSAT, and networking a plusUp to 50% travel
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