Guest Experience Expert

1 month ago

San Francisco, United States The Clancy, Autograph Collection Full time
Additional Information Pay: $33.07/hr
Job Number 24085160
Job Category Rooms & Guest Services Operations
Location The Clancy Autograph Collection, 299 Second Street, San Francisco, California, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education:                                High school diploma or G.E.D. equivalent.

Related Work Experience:       No related work experience.

Supervisory Experience:         No supervisory experience.

License or Certification:          None

The pay range for this position is $33.07 to $33.07 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you.

Source: Hospitality Online

  • Guest Experience Expert

    4 weeks ago

    San Francisco, United States Marriott International Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and...

  • Guest Experience Expert

    1 month ago

    San Francisco, United States Marriott International Full time

    Job Number 24085160 Job Category Rooms & Guest Services Operations Location The Clancy Autograph Collection, 299 Second Street, San Francisco, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    3 weeks ago

    San Francisco, United States Marriott International Full time

    Job Number 24085160 Job Category Rooms & Guest Services Operations Location The Clancy Autograph Collection, 299 Second Street, San Francisco, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    3 weeks ago

    San Francisco, United States The Clancy, Autograph Collection Full time

    Additional Information Pay: $33.07/hrJob Number 24085160Job Category Rooms & Guest Services OperationsLocation The Clancy Autograph Collection, 299 Second Street, San Francisco, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    2 months ago

    San Francisco, California, United States The Clancy, Autograph Collection Full time

    Additional Information Pay: $32.10/hourJob Number Job Category Rooms & Guest Services OperationsLocation The Clancy Autograph Collection, 299 Second Street, San Francisco, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth...

  • Guest Experience Expert

    1 month ago

    San Francisco, California, United States The Clancy, Autograph Collection Full time

    Additional Information Pay: $33.07/hrJob Number Job Category Rooms & Guest Services OperationsLocation The Clancy Autograph Collection, 299 Second Street, San Francisco, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in...

  • Guest Experience Expert

    3 weeks ago

    San Francisco, California, United States The Clancy, Autograph Collection Full time

    Additional Information Pay: $32.10/hourJob Number Job Category Rooms & Guest Services OperationsLocation The Clancy Autograph Collection, 299 Second Street, San Francisco, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth...

  • Guest Experience Expert

    3 weeks ago

    San Francisco, California, United States The Clancy, Autograph Collection Full time

    Additional Information Pay: $33.07/hrJob Number Job Category Rooms & Guest Services OperationsLocation The Clancy Autograph Collection, 299 Second Street, San Francisco, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in...

  • Guest Experience Expert

    4 weeks ago

    San Francisco, United States Marriott International Inc Full time

    Additional Information Pay: $33.07/hr Job Number 24085160 Job Category Rooms & Guest Services Operations Location The Clancy Autograph Collection, 299 Second Street, San Francisco, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving...

  • Guest Experience Expert

    3 weeks ago

    San Francisco, United States Marriott International Inc Full time

    Additional Information Pay: $33.07/hr Job Number 24085160 Job Category Rooms & Guest Services Operations Location The Clancy Autograph Collection, 299 Second Street, San Francisco, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving...

  • Guest Experience Expert

    1 month ago

    San Antonio, United States Marriott International Full time

    Job Number 23222333 Job Category Rooms & Guest Services Operations Location Courtyard San Antonio Riverwalk, 207 N Saint Marys Street, San Antonio, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    3 weeks ago

    San Antonio, United States Marriott International Full time

    Job Number 23222333 Job Category Rooms & Guest Services Operations Location Courtyard San Antonio Riverwalk, 207 N Saint Marys Street, San Antonio, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    1 month ago

    San Antonio, United States Marriott International Full time

    Job Number 24085634 Job Category Rooms & Guest Services Operations Location Courtyard San Antonio Downtown/Market Square, 600 Santa Rosa South, San Antonio, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    2 months ago

    San Antonio, United States Marriott International Full time

    Job Number 24078693 Job Category Rooms & Guest Services Operations Location Courtyard San Antonio Downtown/Market Square, 600 Santa Rosa South, San Antonio, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    3 weeks ago

    San Antonio, United States Marriott International Full time

    Job Number 24078693 Job Category Rooms & Guest Services Operations Location Courtyard San Antonio Downtown/Market Square, 600 Santa Rosa South, San Antonio, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    2 weeks ago

    San Diego, United States Marriott International, Inc Full time

    **Additional Information** Pay: $22.09 - $23.75/hour **Job Number** 24062977 **Job Category** Rooms & Guest Services Operations **Location** Dual Property San Diego Downtown Bayfront RI and SHS, 900 Bayfront Court, San Diego, California, United States VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Guest Experience Expert

    3 weeks ago

    San Antonio, Texas, United States Courtyard San Antonio DowntownMarket Square Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard San Antonio Downtown/Market Square, 600 Santa Rosa South, San Antonio, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    2 months ago

    San Antonio, Texas, United States Courtyard San Antonio DowntownMarket Square Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard San Antonio Downtown/Market Square, 600 Santa Rosa South, San Antonio, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    2 weeks ago

    San Diego, United States Marriott International, Inc Full time

    **Additional Information** Front Desk, Part-Time Position. Pay: $22.09 - $23.75/hour **Job Number** 24103286 **Job Category** Rooms & Guest Services Operations **Location** Dual Property San Diego Downtown Bayfront RI and SHS, 900 Bayfront Court, San Diego, California, United States VIEW ON MAP **Schedule** Part-Time **Located Remotely?**...

  • Guest Experience Expert

    2 months ago

    San Diego, United States Marriott International Full time

    Additional Information Pay: $22.09 to $23.75/hr. Part Time Position Job Number 24062977 Job Category Rooms & Guest Services Operations Location Dual Property San Diego Downtown Bayfront RI and SHS, 900 Bayfront Court, San Diego, California, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type...