General Manager

6 months ago


Rockdale, United States Sonic Full time

It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform.

 

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

 

Essential General Manager restaurant job duties are listed below:

? Manages, trains, monitors, and coaches Crew/ Team members, Carhops, and Skating Carhops

? Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards

? Adheres to and monitors employee compliance of the drive-in employee handbook, policies, and practices

? Performs restaurant opening and/or closing duties

? Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels

? Monitors and maintains restaurant inventory levels. Places orders for food, paper, and other supplies within cost control procedures

? Completes and maintains all drive-in restaurant employment-related records and payroll records

? Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.

? Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints

? Interview and hire restaurant crew and management team members to achieve proper staffing levels

? Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends

? Develop and implement a marketing plan



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