Cocktail Server

3 weeks ago


Palm Beach Gardens, United States PGA National Resort Full time
Description

Essential Job Functions for Cocktail Server at PGA National Resort: Include the following. Other duties may be assigned.

Respond to guest requests in a timely, friendly, and efficient manner. Ensure knowledge of menu and restaurant promotions and specials Describe all menu items, prices, and methods of preparation. Use suggestive selling techniques to encourage selection of items that are house specialties. Take guest beverage and/or food orders and input orders in appropriate point-of-sale system. Retrieve and deliver food and beverage orders in a timely manner. Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations. Replenish beverages and ensure guest satisfaction throughout the meal service. Ensure serving stations is always well-stocked. Control guest checks and secure proper payment Complete and perform various side duties as needed. Must be able to work a flexible schedule including day/night shifts, weekends and holidays.

Required Skills and Abilities:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. Two years high volume cocktail server experience and one year resort or country club experience required.

Language Skills: Excellent verbal communication skills. Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner always. Ability to manage multiple tasks effectively.

Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Source: Hospitality Online


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