Events Manager
2 weeks ago
Job Category Event Management
Location The Westin Galleria Houston, 5060 West Alabama, Houston, Texas, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.Candidate Profile Education And Experience
High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. Core Work Activities Managing Event Logistics And Operations Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. Adheres to all standards, policies, and procedures. Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. Manages group room blocks and meeting space for average to large-sized assigned groups. Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. Uses his/her judgment to integrate current trends in event management and event design. Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). Participates in customer site inspections and assists with the sales process as necessary. Performs other duties as assigned to meet business needs. Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience. Ensuring And Providing Exceptional Customer Service Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Empowers employees to provide excellent customer service. Sets a positive example for guest relations. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Makes presence known to customer at all times during this process. Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. Follows up with customer post-event. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Interacts with guests to obtain feedback on product quality and service levels. Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. Leads formal pre-event and post-event meetings for average to large-sized assigned groups. Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).Supporting and Coordinating with the Sales and Marketing Function Assists in the sales process and revenue forecasting for customer groups.
Up-sells products and services throughout the event process. Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities Reviews comment cards and guest satisfaction results with employees. Observes service behaviors of employees and provides feedback to individuals and/or managers. Assists in the development and implementation of corrective action plans. Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. Works with the property staff and customers to address operational challenges associated with his/her group. Performs other duties as assigned to meet business needs.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, Begin your purpose, Belong to an amazing globalteam, and Become the best version of you.
Source: Hospitality Online
-
Operations Support
4 days ago
Houston, United States On Point Events Full time**Job Summary**:On Point Events is a Luxury Sports Travel and Experience company. Our Operations Support - Event Delivery Specialist will be responsible for executing and managing all operational activities involved with executing a successful event and ensuring the execution of a seamless experience for our clients leading up to, during and post...
-
Events Manager
2 weeks ago
Houston, United States Marriott International Full timeJob Number 24086039 Job Category Event Management Location The Westin Galleria Houston, 5060 West Alabama, Houston, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure...
-
Events Manager
2 weeks ago
Houston, Texas, United States The Westin Galleria Houston Full timeJob Number Job Category Event ManagementLocation The Westin Galleria Houston, 5060 West Alabama, Houston, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent,...
-
Events Manager
2 weeks ago
Houston, United States Marriott International Full timeJob DescriptionJOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless...
-
Events Manager
1 week ago
Houston, United States Marriott Full timeJob Number 24086039 Job Category Event Management Location The Westin Galleria Houston, 5060 West Alabama, Houston, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent,...
-
Event Management
7 days ago
Houston, United States Generation Alpha Inc. Full timeGeneration Alpha is a locally-based and community-centric organization dedicated to creating exceptional event experiences for clients and customers alike. Since opening our doors in the Houston area, we have been able to expand our client's brand footprint and bring awareness to our client's missions. In order to continue providing exemplary service and...
-
Event Manager
5 days ago
Houston, United States Walters Hospitality Full timeStep into the exciting world of event management as an Event Manager, where you'll be at the forefront of our food and beverage team during events. If you're passionate about creating memorable experiences, eager to learn, and ready to contribute to a high-energy team, this is the perfect opportunity for you. This position reports directly to the Operations...
-
Events Manager
5 days ago
Houston, United States Toca Madera Houston TX Full timeJob Description Job Description Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection...
-
Events Manager
5 days ago
Houston, United States Toca Madera Houston TX Full timeJob DescriptionJob DescriptionToca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection...
-
Event Manager
9 hours ago
Houston, United States Walters Hospitality Full timeJob DetailsJob Location Houston, TX - Houston, TX Position Type Part Time Salary Range $17.00 - $20.00 Hourly Job Category Venue Management Description Step into the exciting world of event management as an Event Manager, where you'll be at the forefront of our food and beverage team during events. If you're passionate about creating memorable experiences,...
-
Events Manager
6 days ago
Houston, United States Meow Wolf Full timeApplicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Meow Wolf opens portals of possibility. Come as you are! We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can...
-
Events Manager
18 hours ago
Houston, United States Meow Wolf Full timePrivacy Notice for California Applicants and Employees Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Meow Wolf opens portals of possibility. Come as you are! We are individuals who inspire creativity in people's lives through art...
-
Manager of Meetings and Events
6 days ago
Houston, United States Houston Building Owners and Managers Association (Houston BOMA) Full timeThe Manager of Meetings and Events oversees the planning and execution of Houston BOMA's annual events and member meetings. The Manager will oversee event registration, logistics, and sponsorship fulfillment to support the yearly event budget and planning goals. In coordination with the Director of Communications and Marketing, the Manager will assist in...
-
Manager of Meetings and Events
7 days ago
Houston, United States Houston Building Owners and Managers Association (Houston BOMA) Full timeThe Manager of Meetings and Events oversees the planning and execution of Houston BOMA's annual events and member meetings. The Manager will oversee event registration, logistics, and sponsorship fulfillment to support the yearly event budget and planning goals. In coordination with the Director of Communications and Marketing, the Manager will assist in...
-
Senior Events Manager
6 days ago
Houston, United States The Westin Galleria Houston Full timeJob Number 24051434Job Category Event ManagementLocation The Westin Galleria Houston, 5060 West Alabama, Houston, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryPrepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level...
-
Senior Events Manager
4 days ago
Houston, United States Marriott International Full timeJob Number 24051434 Job Category Event Management Location The Westin Galleria Houston, 5060 West Alabama, Houston, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high...
-
Senior Events Manager
5 days ago
Houston, United States Marriott International Full timeJob DescriptionJOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales....
-
Event Service Manager
7 days ago
Houston, United States A Fare Extraordinaire Full timeInterested in working at A Fare Extraordinaire? We’d love to hear from you because we’re hiring! Interested in working at A Fare Extraordinaire? We’d love to hear from you because we’re hiring! Event Service Manager The Event Service Manager is responsible for both staff oversight as well as the execution of the client and the Event Producer’s...
-
Senior Events Manager
7 days ago
Houston, United States Marriott International Full timeJob DescriptionJOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes...
-
Event Sales Manager
3 weeks ago
Houston, United States Pinstripes Full time**Pinstripes, Inc.** **www.pinstripes.com** Pinstripes is an entertainment venue featuring a bistro with exceptional Italian/American cuisine and wine; full-service bowling lanes and bocce courts; a year-round outdoor patio and fire pit; and event space/party rooms accommodating 20-600 people (weddings, birthday parties, corporate events, anniversaries and...
