Technology Program Manager

4 weeks ago

Jersey City, United States JPMorgan Chase Full time
Work closely with the head of Stability & Resiliency Org for JPMC Payments Tech, an organization of approximately 1,300 technologists and operations specialists. Candidate should have strong leadership skills and the ability to approach business with a creative point of view.

As an experienced professional in Project Execution, you thrive at managing complex technology programs that have far-reaching implications for clients, employees, and stakeholders throughout the firm. This role requires a strong grasp of the big-picture - namely, how can technology help achieve business goals - as well as a keen ability to establish priorities, manage resources and budgets, and build and incentivize high-performing teams. You'll work closely with colleagues across the firm to identify opportunities to develop projects and programs that are broadly applicable. Once you and your team establish a roadmap, you'll play an integral role in ensuring that the project is running on time, within budget, and in accordance with firm-wide guidelines, including risk and architecture. Just as importantly, you'll work with your team to set goals, foster collaboration, and promote the values, culture, and brand of JPMorgan Chase & Co.

Job Responsibilities

  • Analyze internal operations and identify areas for enhancement
  • Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with Department Head.
  • Liaise with HR, and Finance Business Management to ensure financial goals are understood and actioned.
  • Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
  • Collaborate with S&R Head in setting and driving organizational vision, operations strategy, and hiring levels
  • Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
  • Ensure compliance with regulations, and take appropriate action when necessary


Required qualifications, capabilities, and skills

  • Formal training and 5+ years applied experience.
  • BS/BA degree or equivalent experience
  • Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
  • Understanding of global and line of business project and program management standards and methods
  • Experience working with high-performing teams in complex program execution
  • Strong understanding of Waterfall and Agile methods; stakeholder management; budget management, risk management and operations
  • Ability to create and maintain relationships with a wide range of stakeholders throughout the firm
  • Excellent leadership skills, with steadfast resolve and personal integrity
  • Understanding of advanced business planning and regulatory issues
  • Solid grasp of data analysis and performance metrics
  • Ability to diagnose problems quickly and foresee potential issues


About us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veteran

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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