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Pharmacy Technician
2 months ago
Hiring Pharmacy Technician to start ASAP - Call Center
Job Description
This is a front-end Call-center Pharmacy Technician role. You will handle a high volume of inbound and outbound calls, managing prescriptions from intake to fulfillment. You will work across various tasks including starting prescriptions, inputting data, handling phone calls, refilling prescriptions, resolving manual issues, clarifying prescriptions, and managing transfers from other retail stores. Expect to handle around 50-100 calls per shift. You will touch all parts of the front-end pharmacy process. The role includes three components: Welcome Calls, Inbound Phone Calls, and Offline tasks (intake, data entry, insurance coverage).
Skills
Registered Pharmacy Technician
Customer Service
Computer Skills
Strong Communication
Adaptability
Problem-Solving
Job Type
This is a Contract-to-Hire position with a duration of 6 Month(s).
Work Site
This is a fully on-site position in Orlando, Florida.
Work Environment
Professional quiet call-center environment with an open floor plan and small/shared cubicles. There is a large lunchroom. Shifts are Monday to Friday, 8am-5pm or 9am-6pm. The pharmacy operates Monday-Saturday, 8am-9pm with shorter Saturday shifts and overnight shifts available. Training lasts 2-3 weeks (9am-6pm), and attendance is mandatory. Post-training, preferred shift is 12pm-9pm with possible accommodations. No overtime and no weekend shifts. All contractors receive a 1-hour lunch break.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
