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Houseperson

3 months ago

Seattle, United States Embassy Suites by Hilton Seattle Downtown Pioneer Square Full time
Description

A Housekeeping Houseperson is responsible for cleaning and maintaining public areas of the hotel, assisting room/suite attendants with general cleaning of guest rooms and suites. This includes vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties.

What will I be doing?

A Housekeeping Houseperson is responsible for cleaning and maintaining public areas of the hotel, assisting room/suite attendants with general cleaning of guest rooms and suites. This includes vacuuming, shampooing of carpets; flipping mattresses; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Cleaning of public areas to include, but not limited to cleaning of public restrooms, corridors, lobby areas and other public spaces in the hotel. This may include vacuuming, mopping, sweeping, waxing, scrubbing, wiping and dusting.
  • Participate in the scheduled general cleaning of guest rooms.
  • Report maintenance requests to insure public areas comply with brand standards.
Requirements

What are we looking for?

SCHEDULE AVAILABILITY

Must have open and flexible availability. Position may include, morning and graveyard (overnight) shifts. Must be able to work on weekends and holidays.

EDUCATION

High School graduate or equivalent preferred

EXPERIENCE

One year prior customer service experience preferred but not necessary

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Ability to arrive at work on time and when scheduled.
  • Ability to work independently, completing all daily assigned duties
  • Ability to read, write and speak English.
  • Ability to communicate effectively with the public and other team members verbally and / or in writing.
  • Ability to learn, follow and enforce standards for cleanliness as they apply to the areas assigned.
  • Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

The hourly range for this role is $21.53 - $21.53 per hour and is based on applicable and specialized experience and location.

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Low cost Medical Insurance coverage – only $40 a month for you and your family. Work only 65 hours in the month to be eligible. Vision, dental, life and disability insurance Mental Health Resources Paid Vacation Time – accrue up to 40 hours of vacation in your first year. Sick Time – earn 1 hour of sick time for every 30 hours you work Holiday Pay Go Hilton travel discount program: 100 nights of discounted travel per calendar year Contribution per hour paid to a pension plan Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)Career growth and development  Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay

Other Compensation

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the Team Member Restaurant while on shift Complimentary use of on-site fitness facility outside of working time Monthly reimbursement of up to $50 for public transportation for the purpose of commuting to work

Source: Hospitality Online