Circulation Manager

4 weeks ago


Baltimore, United States University of Maryland, Baltimore County Full time

Reporting to the Associate Director of Public Services, the Circulation Manager will be responsible for the efficient and effective administration of Circulation Department operations within the library, including circulation personnel management, financial services for billing operations and daily circulation services.

Required Minimum Qualifications:

  • Bachelor’s Degree

  • Five years of progressively responsible supervisory experience with a proven record of performance management, creating/implementing policies and procedures and accountability

  • Proven ability to train, delegate, assign and evaluate staff in performing detailed procedures and specific tasks and responsibilities

  • Strong skills in communication and interacting with a diverse staff in a fast-paced environment with fluctuating demands

  • Ability to understand and apply principles of quality customer service, teamwork and conflict resolution 

  • Proven ability in analyzing and solving problems and exercising judgment in resolving or referring to special or non-routine situations

  • Knowledge of the principles and organization of libraries

  • Proficiency with MS Word, Excel and Google Suite applications (e.g., mail, calendar, etc.)

Preferred Qualifications: 

  • Experience with collaborative work with USMAI or another consortium

  • One of more years of experience with training and supervising supervisors

  • Experience with working in an Academic Library setting

Additional Information:

This is a Full Time, Exempt position. The usual scheudle is Monday through Friday 8:00 am to 4:30 pm or 9:00 am to 5:00 pm with occasional weekend hours. Work schedule is subject to change, based on changes in library hours and/or staffing needs. A hybrid telework schedule may be available after completing the probationary period.


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