Adv Med Support Assistant

2 weeks ago

Asheville, United States Veterans Health Administration Full time

Duties include but are not limited to:
Incumbent coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensures the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.
Develops/maintains effective and efficient communication with the patient, interdisciplinary team, VA Medical Centers, and other agencies.
Assists with communications during the outpatient check-in/out process; communicates with non-VA Medical facilities; facilitate/process secure messaging with the patient and team; notify patients of normal lab results; manages a tracking system for follow up care such as consults, tests, etc.
Works with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.· Monitors pre-appointment requirements to assure readiness for patient visit/procedures.
Participates and provides input in problem solving on operation issues or procedures in team meetings, performs administrative follow up actions.
Participates in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care.
Evaluates patient information and clinic schedule lists to determine whether patient is vested.
Educates providers about shared patients and brings to the attention of the provider.
Work Schedule: Various tours to include days, nights, weekends and rotating shifts
Functional Statement #: Adv Med Support Assistant/PD1015FA

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