IT Specialist

4 weeks ago


Washington, United States Government Accountability Office Full time

As an IT Specialist (ENTARCH), PT-2210-2 your typical work assignments may include the following:
Conducts user research activities such as interviews, surveys, and usability tests to gain deep insights into user behaviors, needs, and pain points.
Produces high-quality and logical flow diagrams, low and high- fidelity wireframes, storyboards, user journeys, user flows, personas, information architecture diagrams, and site maps to visualize design concepts and validate usability.
Represents ISTS to strengthen internal and external stakeholder relationships, engages with staff throughout GAO to understand constraints of digital publishing, conducts whiteboard solution strategies, applies user-centric design principles, identifies change management needs, and adapts to evolving requirements.
Speaks at conferences and develops publication materials to further visibility of ISTS.



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