We have other current jobs related to this field that you can find below

  • Front Office Manager

    2 months ago

    Boston, Massachusetts, United States Hyatt Centric Faneuil Hall Boston Full time

    As Front Office Manager you will lead our innovative TEAM in delivering upscale guest service, and creating memorable guest experience. This is an amazing opportunity to be part of both a dynamic TEAM, and grow your career in a leadership role. TEAM Culture:Our TEAM culture motivates and encourages each individual member to achieve "MORE" in daily life and...

  • Front Office Manager

    2 months ago

    Boston, Massachusetts, United States Battery Wharf Hotel Full time

    THIS POSITION REQUIRES THE ABILITY TO WORK AT LEAST 2 OVERNIGHT SHIFTS A WEEK. JOB SUMMARYThis is an advanced professional and administrative position responsible for the successful operation of the front office and guest relations functions while maintaining quality standards, profitability and customer satisfaction. ESSENTIAL JOB FUNCTIONS This description...

  • Front Office Manager

    2 months ago

    Boston, United States Battery Wharf Hotel Full time

    THIS POSITION REQUIRES THE ABILITY TO WORK AT LEAST 2 OVERNIGHT SHIFTS A WEEK.  JOB SUMMARY This is an advanced professional and administrative position responsible for the successful operation of the front office and guest relations functions while maintaining quality standards, profitability and customer satisfaction.  ESSENTIAL JOB FUNCTIONS  This...

  • Front Office Manager

    2 months ago

    Boston, United States Westmont Group Full time

    Job DescriptionJob DescriptionTHIS POSITION REQUIRES THE ABILITY TO WORK AT LEAST 2 OVERNIGHT SHIFTS A WEEK. JOB SUMMARYThis is an advanced professional and administrative position responsible for the successful operation of the front office and guest relations functions while maintaining quality standards, profitability and customer satisfaction. ESSENTIAL...

  • Front Office Manager

    1 month ago

    Boston, United States Battery Wharf Hotel Full time

    JOB SUMMARY The Night Manager is the Manager on Duty and responsible for all hotel operations during evening shift hours, focusing on Front Office operations, proper guest follow-up, all other evening shift associates and hotel safety/security. The Night Manager assists the Director of Guest Services in all aspects of the department including but not limited...

  • Overnight Front Office Manager

    1 month ago

    Boston, United States Westmont Group Full time

    Job DescriptionJob DescriptionJOB SUMMARYThe Night Manager is the Manager on Duty and responsible for all hotel operations during evening shift hours, focusing on Front Office operations, proper guest follow-up, all other evening shift associates and hotel safety/security. The Night Manager assists the Director of Guest Services in all aspects of the...

  • Director of Front Office

    3 months ago

    Boston, United States The Langham Boston Full time

    Job Summary:The Director of Front Office at the Langham Boston is responsible for overseeing all front office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be...

  • Director of Front Office

    1 week ago

    Boston, United States Langham Hospitality Group Full time

    Director of Front Office – The Langham, Boston Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.The Langham,...

  • Director of Front Office

    2 weeks ago

    Boston, Massachusetts, United States The Langham Boston Full time

    Job Summary:The Director of Front Office at the Langham Boston is responsible for overseeing all front office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be...

  • Director of Front Office

    1 month ago

    Boston, United States Westin Hotels & Resorts Full time

    JOB SUMMARY Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all...

  • Director of Front Office

    2 weeks ago

    Boston, Massachusetts, United States Westin Hotels & Resorts Full time

    JOB SUMMARY Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all...

  • Director of Front Office

    4 weeks ago

    Boston, United States Marriott Full time

    Job Number 24114838Job Category Rooms & Guest Services OperationsLocation The Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for all front office functions and staff as well as security staff functions. Areas of...

  • Director of Front Office

    2 months ago

    Boston, United States Marriott Full time

    Job Number 24114838Job Category Rooms & Guest Services OperationsLocation The Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for all front office functions and staff as well as security staff functions. Areas of...

  • Dental Front Office Coordinator

    3 days ago

    Boston, United States East Boston Dental Associates Full time $15 - $25

    Job DescriptionJob DescriptionThe Dental Front Office Coordinator will be responsible for providing excellent customer service to patients and visitors as they enter the dental office. The Dental Front Office Coordinator must maintain a professional demeanor, and provide a warm, welcoming atmosphere for all patients. In this role, Must be Bilingual,...

  • Assistant Director Front Office

    1 month ago

    Boston, Massachusetts, United States Marriott Hotels Resorts Full time

    JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest...

  • Assistant Director Front Office

    1 month ago

    Boston, United States Marriott Hotels Resorts Full time

    JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest...

  • Front Office Agent

    2 weeks ago

    Boston, United States HYATT Hotels Full time

    If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. Join us for this incredible opportunity to be part of our Front Office team as a Front Office Agent at the Hyatt Regency Boston, located in the heart of Downtown...

  • Front Office Agent

    2 months ago

    Boston, United States HYATT Hotels Full time

    Join us for this incredible opportunity to be part of our Front Office team as a Front Office Agent at the Hyatt Regency Boston, located in the heart of Downtown Boston! Not only will you be part of a remarkable property, but you'll be a part of a company that was recognized on Fortunes 100 Best Companies to Work For list for a whole decade now! Front Office...

  • Front Office Host

    2 months ago

    Boston, United States Park Hyatt Aviara Full time

    **Front Office Host (Overnight)** Hyatt Regency Hyatt Regency Boston MA - Boston Front Office Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basis Req ID: BOS002421 Share Front Office Host (Overnight) via Email **Summary** Front Office associates are responsible for the guest registration process and communication of hotel services and...

  • Front Office Supervisor

    2 months ago

    Boston, United States Highgate Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

Front Office Manager

2 months ago

Boston, United States Hyatt Centric Faneuil Hall Boston Full time

As Front Office Manager you will lead our innovative TEAM in delivering upscale guest service, and creating memorable guest experience.  This is an amazing opportunity to be part of both a dynamic TEAM, and grow your career in a leadership role.    

TEAM Culture:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do

T.E.A.M = Together Everyone Achieves More

Career Advancement Opportunity: 

• Operations Manager • Sales Manager • Assistant General Manger • General Manger 

TEAM Benefits:

Bonus Eligible  401k Health/Dental/Vision/Life/Voluntary Insurance TEAM and Travel Discounts Vacation/Well/Holiday Pay Career Advancement Opportunity We are conveniently located just steps away from T Stops on the Orange/Blue Lines, Green Line and Red Line for easy commuting

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts Get away to relax, visit family or see the World

What you will be doing: 

The primary function of the Front Office Manager is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating environment. The Front Office Manager is also meant to direct, oversee, train and evaluate the performance of all Guest Service Agents and the Front Desk Supervisor (if applicable). They are to resolve guest issues and perform duties as required to ensure 100% guest satisfaction. The Front Office Manager will oversee the front desk processes between the guests and the various hotel departments.

Requirements to be successful in this role:

2-3+ years of Front Office Manager experience in a luxury hotel environment  Hyatt brand experience is highly desired  College degree or coursework in hospitality related field preferred Strong knowledge of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) Fluency in English: additional languages preferred. Spanish language skills are beneficial Excellent verbal and written communication skills High energy with effective and influential people skills. Positive attitude and the desire to motivate others Strong leadership skills Superior interpersonal and customer service skills Reliable with the ability to multi-task and work under pressure Full availability is required, must be able to work varied hours including nights, weekends, and holidays

Source: Hospitality Online