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General Professional Data Analyst

3 months ago

Raleigh, United States Global Channel Management, Inc Full time

General Professional Data Analyst needs 3 years of experience in System Support or Analytics and 7 years of experience in System Support or Analytics

General Professional Data Analyst requires:

• Bachelor's Degree and 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics

• Bachelor's degree, equivalent military/law enforcement, and/or joint operations center/ financial experience

• Preference for directly transferable experience, and awareness & knowledge of incident management, business resilience, and payment operations.

• A self-starter with the ability to proactively identify individual priorities based upon team goals.

General Professional Data Analyst duties:

• Data Analysis

• Operational Support.

• Compose and track incident Informationals to resolution; inform operations, treasury, technology, product; deliver information in verbal or written updates via internal communication platforms

• Triage and escalate cases with Legal, Compliance, and Regulatory Relations

• Monitor and support site and regional crisis management conference calls, gathering and providing intelligence and information (weather, travel, security, etc.) as required

• Determines overall business needs through analysis and reporting.

• Participate and lead in payment incident response on a daily basis, identifying and triaging potential impacts to the firm

• Responsible for identifying business gaps and opportunities within the current payment ecosystem, including gathering information from a variety of sources internal to and external of the firm; normalizing and correlating the information; providing recommendations

• Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement.