Project Manager

3 months ago

CA, United States MSX INTERNATIONAL Full time

 

Title: Project Manager

Location:  Hybrid/Fountain Valley, CA, US

Job Type: Full-time with Benefits  

  

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

 

We are looking for a seasoned project manager to join our team in a highly dynamic role  In this role, you will support the creation of educational video, eLearning and instructor-led content for major automotive manufacturers. The ideal candidate has significant experience planning and executing projects in a timely fashion, within scope and budget, while communicating with management, team members, and the client to meet expectations. Agency and/or automotive experience is a significant plus

 

Key Responsibilities include:

Project Management

  • Develop and manage multiple training projects simultaneously, consistently delivering the highest quality solutions
  • Demonstrate understanding of the business objectives related to each project
  • Proactively bring solutions to clients and company leadership
  • Assume ownership of all aspects of project development and delivery, including quality, timing, budget, and client satisfaction
  • Develop and communicate detailed project plans to adhere to timelines
  • Resolve resourcing constraints or conflicts by collaborating with team members
  • Escalate visibility of issues; offer solutions and guide challenges to resolution
  • Oversee project expenditures, forecasting and client invoicing
  • Maintain routine communications (written and verbal) with senior management and clients

Team Management

  • Establish rapport with assigned project team(s) and key stakeholders
  • Align internal delivery schedules and processes to deliver on client’s vision
  • Clearly and consistently communicate project status to MSX Production Lead
  • Interface with project team members and suppliers, often dispersed geographically
  • Assume responsibility for content development, providing clear direction to instructional designers and production resources.
  • Remain accountable for product quality and final client delivery

Client Management

  • Establish rapport and build relationships with key client stakeholders
  • Conduct project meetings, leading client discussions on scope definition and project details
  • Set and maintain clear client expectations
  • Manage all client communications, including weekly status and presentations
  • Attend onsite meetings at client location as required
  • Collect feedback and data to support a continuous improvement process

 

Required Experience and Skills

  • Bachelor’s degree or equivalent work experience
  • Minimum 5-7 years managing projects, including monitoring scope and budget, creating schedules, managing resources, and client communications
  • Experience managing learning and development projects from start to finish and across multiple formats (web-based, video and instructor-led)
  • Ability to thrive in a fast-paced environment with aggressive deadlines and frequent change
  • Strong organizational skills and success managing multiple projects simultaneously
  • Personal emphasis on attention to detail
  • Exceptional written and verbal communication skills
  • Proven client relationship management skills
  • Strong work ethic with enthusiastic, “can do” attitude and a fierce sense of ownership
  • Demonstratable track-record of taking initiative and being a problem-solver
  • Experience using project management and collaboration tools such as MS Project, MS Teams, Basecamp, Monday.com, etc.

 

Additional Skills

  • Experience in the automotive industry (retail or corporate) a significant plus
  • Understanding of fundamentals of instructional design
  • Experience in a Learning and Development environment
  • Acumen for learning new technology and integrating tools into workflow

 

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. 

 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85k to $110k based on current experience.   


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