Program Analyst

3 weeks ago

Washington, United States Library Of Congress Full time

The Product Management Division contributes to the mission of the Copyright Office "promotes creativity and free expression" by maintaining legacy data processing systems that support the Copyright Office's core functions of registering, examining and cataloging copyright submissions, deposits and documents, and providing information on copyrighted material to the general public. PMD also provides leadership to the Copyright Office in the development and adoption of new technological solutions. Designated the Enterprise Copyright System (ECS), this new system will, upon completion, allow the Office to process work more productively, efficiently, and at a lower cost while opening up the process for electronic commerce and submissions that will provide large additional benefits to the general public.

The Program Analyst is responsible for the overall continual research, requirements analysis, planning and management of work activities and processes performed by employees and contractors in support of the various Copyright Office IT programs and projects.

The Program Analyst has the responsibility to research, analyze, plan, organize and oversee the work activities and schedules associated with the implementation of various existing, potential, and new Copyright Office information technology systems and programs. Duties include ongoing close collaboration with PMD Management, Division Chiefs, and other management personnel on matters of work planning and work ticket completion; process planning and management, and oversight of consultants and contractors procured to assist in technical aspects of the assigned program(s). In conjunction with stakeholders, researches, plans, coordinates and directs the accomplishment of all functions comprising the program, encompassing difficult and diverse functions or issues that affect critical aspects of the major programs of the Copyright Office. Establishes short- and long-range goals of the program, develops detailed plans for implementing them, and oversees implementation of the goals. Determines if adjustments or changes in objectives or emphasis are needed in program components. Predicts organization demands and recommends reallocation or augmentation of existing resources as necessary.

Directs the capture, reporting, and analysis of business data relating to the program's operations and directs or personally performs special studies or projects. Prepares and contributes to reports and other presentations on program planning and evaluation. Designs and conducts a wide variety of comprehensive studies and detailed analyses of complex functions and processes related to solution requirements and management. Identifies and proposes solutions to program problems that are of major importance to the organization.

The Program Analyst’s primary deliverable is the successful completion of product components on-time, within budget, and within acceptable quality standards, and the successful overall completion of the project on-time and within budget.

Performs requirements analysis and feasibility studies to evaluate different vendors and their products. Prepares technical assessment reports, design documents, implementation plans, and test plans. Recommends acceptance or rejections to senior management.

For the various existing, potential, and new Copyright Office information technology systems and programs, manages and coordinates contract administration activities for hardware and/or software, services, and maintenance in multi-year (5 and 10 year) IT contracts, as well as contracts of other durations. With others, evaluates contractor procedures for the analysis, design, development, test, and support of Copyright Office systems.

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