Lead Medical Support Assistant

4 weeks ago


Altoona, United States Department Of Veterans Affairs Full time
Summary

The Lead Medical Support Assistants are located in Health Administration Service (HAS) at the James E. Van Zandt VA Medical Center. Lead Medical Support Assistants are responsible for performing a variety of technical support duties that facilitate the work of physicians, physician assistants, nurses, nursing assistants, and other members of the medical facility who provide direct patient care and the chief source of patient information.



Duties

The Lead Medical Support Assistant (MSA) is responsible for answering questions for lower graded staff relating to healthcare services in an inpatient or outpatient setting. The Lead MSA monitors and makes work assignments, trains employees on scheduling practices. provides input on performance, resolves daily workplace issues, maintains efficient workflow and creates a positive work environment. Duties include but are not limited to:

  • Daily workload assessments, assigning work, and assuring proper staffing coverage;
  • Responsible for training MSA's on scheduling practices
  • Evaluating training records and determining training needs of MSAs to provide support across interdisciplinary settings;
  • Assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and/or community resources;
  • Ensures accurate and timely scheduling of appointments;
  • Acting as a liaison among Advanced MSA staff, MSA staff, patients and other interdisciplinary staff to resolve day to day conflicts;
  • Provides comprehensive, detailed, on the job training to all new clinic personnel in the clinic unit area;
  • Monitors and typically schedules, cancels, and re-schedules patients' appointments and/or consults, enters no-show information, monitors the electronic wait list, prepares for clinic visits, monitors both inpatient and outpatient appointments for areas of responsibility, ensures that encounter forms are completed in order to obtain appropriate workload credit, verifies and updates demographics and insurance information, processes all emergency and non-emergency transfers to other VA facilities or to private hospitals (where applicable), and performs/facilitates basic eligibility.

Work Schedule: Monday - Friday, 8:00 am - 4:30 pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required



  • Altoona, United States UPMC Full time

    Senior Medical Assistant Schedule: Monday - Friday, 7:00 AM - 4:30 PM or 7:30 AM - 5:00 PM. Altoona location will be the main location but includes occasional travel to Huntingdon, Ebensburg, and Bedford. Responsibilities: Work directly with the Manager to identify opportunities for improvement about Clinical/Non-Clinical functions, Infection Control...

  • Medical Dosimetrist

    2 weeks ago


    Altoona, United States University of Pittsburgh Medical Center Full time

    Purpose: We are seeking a clinically excellent Medical Dosimetrist to join our team at the UPMC Hillman Cancer Center in Altoona, PA. This role offers a hybrid work arrangement that blends on-site duties with work-from-home capabilities. The Dosimetrist in this position with join one other dosimetrist at Altoona, and a larger team of 30+ dosimetrists...

  • Medical Secretary

    6 days ago


    Altoona, United States Everest Medical Weight Loss Full time

    Job Summary: **Duties**: - Greet patients and visitors, ensuring a friendly and professional atmosphere - Answer phone calls, schedule appointments, and manage patient inquiries - Maintain patient records and update medical charts with accurate information - Coordinate with medical staff to ensure timely and efficient patient care - Handle billing and...


  • Altoona, United States Altoona Endocrine Services, LLC Full time

    Successful completion of an accredited Medical Assistant training program. Certified Medical Assistant from The American Association of Medical Assistants (AAMA) is preferred. Resume required, if possible please include dates for the education and work experience (from date to date). The position is for back office with the ability to perform front office...

  • Office Assistant

    1 week ago


    Altoona, United States UPMC Full time

    Are you ready to make a difference in the lives of cancer patients? Look no further! UPMC Hillman Cancer Center is thrilled to offer an exciting opportunity for a full-time Office Assistant to support our Altoona medical oncology office. If you’re passionate about efficient patient care, excellent communication, and contributing to a dynamic team, this...

  • Clinician Fellow

    2 weeks ago


    Altoona, United States University of Pittsburgh Medical Center Full time

    UPMC Altoona is seeking an experienced Registered Nurse who is ready to take the next step in their career as a nursing leader. If you are interested in growing your career, and leading other nurses with the support of a leadership team, UPMC Altoona has an opportunity for someone like you to serve as a Clinician or Clinician Fellow on our Tower 14 Surgical...


  • Altoona, United States University of Pittsburgh Medical Center Full time

    Join a growing program in the world renowned UPMC Hillman Cancer Center at UPMC Altoona! UPMC Altoona is currently seeking a Medical Oncologist/Hematologist to join our UPMC Hillman Cancer Team! We are seeking physicians with excellent clinical skills, interested in delivering high quality care and participating in numerous clinical trials available...

  • Medical Dosimetrist

    2 weeks ago


    Altoona, United States UPMC Full time

    **Purpose:** We are seeking a clinically excellent **Medical Dosimetrist** to join our team at the UPMC Hillman Cancer Center in Altoona, PA. This role offers a hybrid work arrangement that blends on-site duties with work-from-home capabilities. The Dosimetrist in this position with join one other dosimetrist at Altoona, and a larger team of 30+...


  • Altoona, United States UPMC Full time

    Purpose: We are seeking a clinically excellent Medical Dosimetrist to join our team at the UPMC Hillman Cancer Center in Altoona, PA. This role offers a hybrid work arrangement that blends on-site duties with work-from-home capabilities. The Dosimetrist in this position with join one other dosimetrist at Altoona, and a larger team of 30+ dosimetrists...


  • Altoona, United States University of Pittsburgh Medical Center Full time

    Are you a nursing student interested in gaining clinical experience to complement your education? If you're passionate about patient care and looking for an opportunity to be further immersed in the hospital and offers plenty of room for growth, we invite you to explore this opportunity today! UPMC Altoona is looking for a casual Patient Care Technician,...


  • Altoona, United States University of Pittsburgh Medical Center Full time

    Are you a nursing student interested in gaining clinical experience to complement your education? If you're passionate about patient care and looking for an opportunity to be further immersed in the hospital and offers plenty of room for growth, we invite you to explore this opportunity today! UPMC Altoona is looking for a casual Patient Care Technician,...

  • Lead Math Instructor

    2 weeks ago


    Altoona, United States Mathnasium (ID: 6801501) Full time

    Job DescriptionJob DescriptionWho We Are:Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.Our world-class curriculum is built upon the Mathnasium Method the result of decades of hands-on instruction and development and has changed the lives of...


  • Altoona, United States Dayton Freight Lines, Inc. Full time

    Equipment Maintenance Support is responsible for assisting the Maintenance Shop with day-to-day maintenance and upkeep including Building and Grounds Maintenance. Painting. Sweeping and Emptying Trash cans. Assisting with Part Department. Stocking. O Equipment Maintenance, Support, Maintenance, Equipment, Property Management, Transportation


  • Altoona, Pennsylvania, United States Cognizant Technology Solutions Full time

    Cognizant is seeking an End User /Desktop Support Tech for a full-time opportunity in Altoona, IABenefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental...


  • Altoona, United States County of Blair Full time

    Job DescriptionJob DescriptionEmployee retirement results in our search for an administrative support who is one of four staffers who support the day-to-day operations of the Juvenile Probation Office by performing functions that include scheduling hearings for various parties; developing court dockets and court summons via a case management system;...


  • Altoona, United States University of Pittsburgh Medical Center Full time

    UPMC Altoona is seeking an experienced Registered Nurse who is ready to take the next step in their career as a nursing leader. If you are interested in growing your career, and leading other nurses with the support of a leadership team, UPMC Altoona has an opportunity for someone like you to serve as a Clinician or Clinician Fellow on our Tower 14 Surgical...


  • Altoona, United States University of Pittsburgh Medical Center Full time

    Are you a nursing student interested in gaining clinical experience to complement your education? If you're passionate about patient care and looking for an opportunity to be further immersed in the hospital and offers plenty of room for growth, we invite you to explore this opportunity today! (Must have at least 1 year of direct experience or completion of...


  • Altoona, United States Dayton Freight Full time

    Overview * Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Modern facilities Responsibilities Equipment Maintenance Support is responsible for assisting the Maintenance Shop with day-to-day maintenance and upkeep including Building and Grounds Maintenance. * Painting * Sweeping and...


  • Altoona, United States City of Altoona Full time

    Job DescriptionJob DescriptionThe Assistant Pool Supervisor works under the direction of the Pool Supervisor to provide oversight and guidance for the health, safety, and well-being of those who visit and swim at Prospect Pool. They act in a leadership support capacity, including acting as the Pool Supervisor in his/her absence.Responsibilities include, but...

  • Clinician Fellow

    2 weeks ago


    Altoona, United States UPMC Full time

    UPMC Altoona is seeking an experienced Registered Nurse who is ready to take the next step in their career as a nursing leader. If you are interested in growing your career, and leading other nurses with the support of a leadership team, UPMC Altoona has an opportunity for someone like you to serve as a Clinician or Clinician Fellow on our Tower 14 Surgical...