Lead Cloud Infrastructure Engineer

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

Please note that effective Jan. 4, 2022, Blue Cross and Blue Shield of Louisiana implemented a policy requiring any employee who enters any of our offices or who interacts in person with anyone for company business purposes to be fully vaccinated for COVID 19, unless legally entitled to a reasonable accommodation related to religious or medical exemptions. At this time, that policy is suspended and vaccination is not required to enter our facilities. Please note this is subject to change at any point in time to ensure compliance with company policy or government mandates and certain client facing roles may have separate protocols.

Residency in or relocation to Louisiana is preferred for all positions.

POSITION PURPOSE
Under general direction, partners with business analysts, systems analysts and engineers in requirements gathering and reviews. Responsible for analyzing and translating business, information and technical requirements into an complete design blueprint that outlines solutions to achieve business objectives and organizes the development effort. Works with enterprise architecture, application and infrastructure teams to produce an optimal, high level, conceptual design for the project. Acts as a top level technical expert in one or more highly specialized areas of cloud infrastructure. Works with technical teams to guide the deployment of cloud resources. Accountable for complying with all laws and regulations that are associated with duties and responsibilities.

NATURE AND SCOPE

• This role does not manage people
• This role reports to this job: MANAGER, CLOUD INFRASTRUCTURE ENGINEERING
• Necessary Contacts: To do this job effectively the incumbent has to be in contact with all levels of BCBSLA personnel.

QUALIFICATIONS

Education

• Bachelor's in Computer Science or related field is required.
• Four years of related experience can be used in lieu of a Bachelor's degree.

Work Experience

• 7 years technical leadership and hands-on technology implementation in a least 3 of the following. Cloud computing, business systems implementation and change management, database administration, data management, application design or development, networks, client servers, infrastructure security, business and/or operational support systems, telecommunications, computer operations and/or data center. Minimum one year of lead engineer experience working with Azure or AWS
• Healthcare industry experience preferred.

Skills and Abilities

• Requires knowledge of advanced technology, business applications, and the development process and systems design in such areas as multi-processing and multi-programming, terminal-oriented and communication-based systems, languages, etc
• Must have experience in a minimum of three of the following technical competencies: Active Directory (AD), Office365, Microsoft Azure, Workflow Automation, Platform as a Service (PaaS), Infrastructure as a Service (IaaS), Containers as a Service (CaaS), AWS, Direct Connect, Express Route, Networking, PowerShell

Licenses and Certifications

• None Required

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Provide leadership for cloud infrastructure by integrating various technologies such as, information security, servers, cloud and premise networking, on-premise infrastructure, IaaS, PaaS, CaaS etc
• Manage and monitor all installed cloud systems and infrastructure
• Design the installation, configuration, and maintenance of cloud based operating systems, storage systems, backup systems, application software and system management tools
• Monitor and test system and application performance for potential bottlenecks, identify possible solutions
• Review and analyze current systems and processes to determine technical requirements for migration to the clou.
• Develop detailed systems documentation including functional specifications, design requirements, templates, layout, navigation, diagrams, maps, etc
• Provide high-level analysis and design reviews to solve technical problems and enhance current capabilities
• Work with vendors to integrate their technologies within organization's structure
• Evaluate new technologies and recommend extension, expansion, and update of technology standards, practices, and methodologies
• Ensure design, structure, and content meet performance guidelines
• May assist with creating test plans and performing tests and analysis
• Train employees and evaluate the effectiveness of implemented technologies
• Oversee the primary activities of individual contributors to ensure completion of tasks and attainment of departmental goals
• Evaluate and assess new projects based upon size, complexity, and time frame
• Participate in identification of available resources for projects and assign resources to meet those needs
• Serve as escalation point for issues beyond project team authority; resolve conflicts involving scheduling, resources, or technical issues
• May participate in budgeting of department's personnel, capital, and/or operations expenses
• Business Acumen: Has some ability to understand business requirements, pain points, and goals. Must be intentional about building strong business relationships and maturing overall business acumen. Must be able to learn what is important to the business and use that knowledge solutioning for business needs. Must support the initiatives set by the Principle role on the team as well as the manager.

Additional Accountabilities and Essential Functions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize, and analyze are required.

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An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.

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Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance.

In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.