Collateral Loan Servicing Representative

3 months ago

Plymouth, United States TruStone Financial Credit Union Full time

WHO WE ARE:
TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers in 1939, TruStone Financial has since grown to the second-largest credit union in Minnesota and our 550+ employees serve more than 200,000 members across 23 locations in Minnesota and Wisconsin. Our vision is to create exceptional financial experiences, and to do that we need our exceptional people Join our growing team and help us deliver on our mission to engage, educate and inspire our members to achieve lifelong financial well-being.

WHAT YOU'LL DO:
This position has primary and secondary duties for the administration of the credit union's Collateral Protection Insurance program (CPI) and centralized collateral lien perfection program. Utilize the resources available to problem solve and recommend changes as directed by Collateral Protection Servicing Manager and SVP/Director of Loan Servicing.

WHAT YOU'LL BRING:
Availability to work 40 hours per week Monday through Friday between the hours of 8:00am - 5:00pm, at our Plymouth Corporate Office; non-exempt.

In addition:

  • High school diploma or equivalent work experience.
  • 2+ years of related financial experience, including knowledge of lending insurance products and title tracking.
  • Lending document knowledge and loan reconciliation experience, preferred.
  • Previous vehicle title and collateral protection insurance experience, preferred.
  • PC experience including a general working knowledge of Focus, Microsoft Office, Internet, and e-mail equivalents.
  • Good verbal and written communication skills.
  • Ability to generate professional correspondence through mail.
  • Ability to define problems and apply appropriate remedies.
  • Ability to interpret verbal and written instructions, as well as, deal with abstract and concrete variables.
  • Ability to work independently while displaying initiative and good decision-making skills.
  • Ability to maintain a high level of professionalism while working under pressure.
  • Compliance with the Bank Secrecy Act and all its provisions.
  • Ability to pass a pre-employment drug test and various background checks.
  • Regular and reliable attendance at the workplace.

WHAT WE OFFER:

  • Competitive pay and incentive programs for all positions.
  • Health insurance with the ability to choose which plan option is best for you - a Traditional Health Plan or Health Savings Plan.
  • Affordable dental and vision insurance coverage.
  • Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees - and, the longer your tenure, the more PTO you'll have to enjoy.
  • 10+ paid holidays each year.
  • Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.
  • 401(k) with 50% employer match on the first 6% you contribute - plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not.
  • Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.
  • Employer-paid Short Term and Long Term Disability benefits.
  • Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.
  • Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).
  • Career development opportunities - including our STEP job shadow program, TruStone Academy certification courses, and more.
  • Special employee discounts when you join TruStone Financial as a credit union member.
  • Employee activities, events, discounts, and many other great benefits and perks

TruStone Financial Credit Union is an Affirmative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities and all Protected Classes.

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