At Hyatt, there's a home for every stage of your career.

We nurture curiosity and roles at Hyatt will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. Your one-way ticket to opportunity awaits.

Join us for the incredible opportunity to be part of our Rooms Team as the Rooms Coordinator at the Grand Hyatt DFW located in Terminal D of the DFW Airport.

Our upscale hotel features 298 guest rooms with runway views as well as 34,000 square feet of event space. Grand Hyatt DFW is rooted in traditions of impeccable service and thoughtful amenities. We deliver the comforts of a home away from home and a consistently elevated experience. We pride ourselves with top-ranking customer service achievements and recently ranked on the Fortune 100 Best Companies to Work for 2024 Additionally, our Grand Met Restaurant is proud to be awarded the Diners' Choice Award by OpenTable diners for the 2 nd year in a row

Benefits & Perks:

As a colleague, we have you covered with awesome benefits and perks. Some of those include:

• Medical, Dental, Vision benefits offered at 30 days of employment

• Complimentary on-site hotel covered parking at the DFW Airport in Terminal D

• Complimentary colleague meal during shift

• 401k options and company match

• Discounted and complimentary hotel accommodations anywhere in the world

• Paid Holidays, Sick Time & Vacation

• Tuition Reimbursement

• And so much more

The Rooms Coordinator will primarily support the Front Office and Housekeeping Operations by managing the communication between different departments of the hotel and with guests. They may also be responsible for managing housekeeping boards, taking work order calls to track and place, purchase orders, lost and found management, guest text and phone communication, guest service administrative support, and more. The role will engage with several software platforms, so efficient use of technology is a required skillset. The Rooms Coordinator must be flexible to assist in all areas of the hotel and be prepared to complete tasks not listed in this description as needed.

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment
• Bilingual skill set is a plus
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• 1 year of administrative or hotel experience is preferred
• Refined verbal and written communication skills
• Ability to effectively manage resolutions for any guest challenges that arise
• Must be proficient in general computer knowledge
• Must have excellent organizational, interpersonal and administrative skills
• Must have flexible schedule and ability to work weekends and holidays.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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