Guest Experience Expert

1 month ago

Orlando, United States Marriott International Full time
Additional Information Overnight Shift, Pay: $18.00/hour plus Overnight Differential
Job Number 24134327
Job Category Rooms & Guest Services Operations
Location JW Marriott Orlando Bonnet Creek Resort & Spa, 14900 Chelonia Parkway, Orlando, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Experience Expert

    5 days ago

    Orlando, United States Marriott International Full time

    Additional Information Front Desk Agent, Flexible ShiftJob Number 24154466Job Category Rooms & Guest Services OperationsLocation Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving...

  • Guest Experience Expert

    1 week ago

    Orlando, United States Marriott International Inc Full time

    Additional Information Front Desk Job Number 24150955 Job Category Rooms & Guest Services Operations Location Sheraton Orlando Lake Buena Vista Resort, 12205 S Apopka Vineland Road, Orlando, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving...

  • Guest Experience Expert

    1 month ago

    Orlando, United States Marriott International Inc Full time

    Additional Information Pay: $18.00/Hour, Part-Time Job Number 24125018 Job Category Rooms & Guest Services Operations Location Walt Disney World Dolphin, 1500 Epcot Resort Boulevard, Lake Buena Vista, Florida, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just...

  • Guest Experience Expert

    5 days ago

    Orlando, United States Marriott International Inc Full time

    Additional Information Pay:$18.00/Hour Job Number 24152535 Job Category Rooms & Guest Services Operations Location Walt Disney World Swan Reserve, 1500 EPCOT Resort Boulevard, Lake Buena Vista, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about...

  • Guest Experience Expert

    4 weeks ago

    Orlando, United States Marriott Full time

    Additional Information Full-Time Job Number 24140599 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Orlando Grande Lakes, 4012 Central Florida Parkway, Orlando, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Experience Expert

    3 weeks ago

    Orlando, United States Marriott Full time

    Additional Information Full-Time, Overnight Shift, Evening Shift Job Number 24141730 Job Category Rooms & Guest Services Operations Location JW Marriott Orlando Grande Lakes, 4040 Central Florida Parkway, Orlando, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION...

  • Guest Experience Expert

    1 month ago

    Orlando, United States Marriott Full time

    Additional Information Overnight Shift, Pay: $18.00/hour plus Overnight Differential Job Number 24134332 Job Category Rooms & Guest Services Operations Location JW Marriott Orlando Bonnet Creek Resort & Spa, 14900 Chelonia Parkway, Orlando, Florida, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type ...

  • Guest Experience Expert

    1 month ago

    Orlando, Florida, United States Marriott Full time

    Additional Information Overnight Shift, Pay: $18.00/hour plus Overnight DifferentialJob Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Orlando Bonnet Creek Resort & Spa, 14900 Chelonia Parkway, Orlando, Florida, United StatesSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs...

  • Guest Experience Expert

    3 weeks ago

    Orlando, United States Marriott International Inc Full time

    Additional Information Full-Time, Overnight Shift, Evening Shift Job Number 24141730 Job Category Rooms & Guest Services Operations Location JW Marriott Orlando Grande Lakes, 4040 Central Florida Parkway, Orlando, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Experience Expert>

    3 months ago

    Orlando, United States Marriott Full time

    Marriott Hotels - 1500 Epcot Resort Boulevard [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...

  • Guest Arrival Expert

    4 weeks ago

    Orlando, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to...

  • Guest Arrival Expert

    2 weeks ago

    Orlando, United States Marriott International Full time

    Additional Information Bell-Person, Flexible AvailabilityJob Number 24147332Job Category Rooms & Guest Services OperationsLocation Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFirst impressions are everything....

  • Guest Arrival Expert

    2 months ago

    Orlando, United States Marriott International Inc Full time

    Additional Information Bellperson Job Number 24105535 Job Category Rooms & Guest Services Operations Location Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY First impressions are everything. When guests...

  • Guest Arrival Expert

    2 weeks ago

    Orlando, United States Marriott Full time

    Additional Information Bell-Person, Flexible Availability Job Number 24147332 Job Category Rooms & Guest Services Operations Location Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION...

  • Guest Arrival Expert

    2 weeks ago

    Orlando, United States Marriott International Inc Full time

    Additional Information Bell-Person, Flexible Availability Job Number 24147332 Job Category Rooms & Guest Services Operations Location Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY First impressions are...

  • Guest Service Expert

    2 weeks ago

    Orlando, United States Marriott Full time

    Job Number 24147561 Job Category Food and Beverage & Culinary Location Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests...

  • Guest Service Expert

    2 weeks ago

    Orlando, Florida, United States Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill....

  • Guest Service Expert

    2 weeks ago

    Orlando, United States Marriott International, Inc Full time

    Job Number 24147561Job Category Food and Beverage & CulinaryLocation Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they...

  • Guest Service Expert

    2 weeks ago

    Orlando, United States Marriott International, Inc Full time

    Job Number 24147561Job Category Food and Beverage & CulinaryLocation Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they...

  • Guest Service Expert

    2 months ago

    Orlando, Florida, United States Marriott International Full time

    Additional Information Palms Pool Bar ServerJob Number Job Category Food and Beverage & CulinaryLocation Renaissance Orlando at SeaWorld, 6677 Sea Harbor Drive, Orlando, Florida, United States VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our...