Administrator-JLR Tech Shop

4 weeks ago

Mahwah, United States MSX INTERNATIONAL Full time

 

Title: Administrator-JLR Tech Shop

Location: Mahwah, NJ, US

Job Type: Full-time with Benefits  

 

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

 

Day to Day Responsibilities  

Perform assigned administrative functions as part of the Technical Center Workshop team. Partial responsibilities include vehicle tracking and deployment, repair order billing, warranty claims, obtain repair authorizations/approvals.  

  • Coordinate factory required pre-production rework activities on early vehicles 

  • Track, locate and monitor pre-production vehicle locations 

  • Manipulate and formulate data to provide specific rework detail to technicians 

  • Record detail relating to completion of reworks on all pre-production units 

  • Close out reworks in the fleet management system 

  • Cross charge rework costs 

  • Perform all in-house and external repair order rework billing of parts, labor and sublets 

  • Communicate with service personnel of reconciliation centers in North America 

  • Advise on rework requirements, timescales and other relevant details 

  • Turn in vehicles for re-assignment or re-marketing as required 

  • Support the parts inventory management in the technical center 

  • Perform warranty claims processing and prepare for upload and correction. 

  • Track payment status and resolve issues for claim payment 

  • Submit Fixed Right Enhanced Diagnostics authorizations to obtain warranty prior to approval where required 

  • Utilize Dealer Integrated Material Exchange (DIME) to perform warranty parts return processing and return shipping 

  • Utilize DIME for warranty parts scrapping 

 

What you bring  

  • Must be highly interpersonal with team-building and participative management skills 

  • Requires self-starter with ability to work under minimal supervision 

  • Proficient with PC and Microsoft Office applications 

  • Must maintain High Standards 

  • Works well under pressure 

  • Manages business complexity 

  • Must have ability to maintain a professional level of communication in English and any other languages as required by the project client 

  • High level of proficiency with PC and Microsoft applications including Outlook, Excel and Word 

  • Must be able to execute outlined job components such as training, reporting, marketing, group facilitation and product demonstration abilities 

  • Must be capable of formulating business decisions based on a logical reasoning approach and offering a solution-based outcome to all situations 

  • Must operate successfully in a business environment with limited management oversite 

  • Minimum of High School diploma or equivalent experience 

  • Two years of college with a strong emphasis on business skills preferred 

  • Driver's license 

  • Seven years in an automotive service environment, 10 or more years preferred 

  • Two years of supervisory experience 

  • First Aid/CPR Certified preferred 

 
PHYSICAL DEMANDS: 

  • Must be physically capable to accomplish the tasks assigned to the program, including a minimum of 50 lbs. without sustaining injury 

 

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. 

 

Please note, MSXi did not provide any salary data for this position. If there is a salary range included in the posting the data was estimated by the job posting site and does not reflect our company's actual salary ranges. Actual starting salaries are determined based on job requirements and level of experience. 

 

Apply NOW

#MSXNAJobs

  • Administrator-JLR Tech Shop

    4 weeks ago

    Mahwah, New Jersey, United States MSX INTERNATIONAL Full time

    Title: Administrator-JLR Tech ShopLocation: Mahwah, NJ, USJob Type: Full-time with Benefits Who We AreFor more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair...

  • Administrator-JLR Tech Shop

    1 month ago

    Mahwah, United States MSX INTERNATIONAL Full time

      Title: Administrator-JLR Tech Shop Location: Mahwah, NJ, US Job Type: Full-time with Benefits     Who We Are For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas...

  • Office Administrator

    4 weeks ago

    Mahwah, United States Sting Staffing Inc. Full time

    Job DescriptionJob DescriptionPosition Overview:The Office Administrator will oversee and coordinate various office administrative tasks to ensure smooth operations. This role involves managing vendor and supplier relationships, answering phone calls, handling mail, managing tenant relations, and utilizing Rent Manager software for tenant information and...

  • Office Manager

    4 days ago

    Mahwah, United States Recon Construction Full time

    **Job Description: Office Administrator** **Position Overview**: The Office Administrator will oversee and coordinate various office administrative tasks to ensure smooth operations. This role involves managing vendor and supplier relationships, answering phone calls, handling mail, managing tenant relations, and utilizing Rent Manager software for tenant...

  • Automotive Service Porter

    2 weeks ago

    Mahwah, United States Buick GMC of Mahwah Full time

    _**Buick GMC of Mahwah **_is currently looking for a full-time service porter to assist our service team at our dealership in _**Mahwah, NJ**_. Are you looking to grow your career with an expanding organization? Are you interested in professional career development? We primarily promote from within, so if you are interested in joining a team who prioritizes...

  • Training Coordinator

    4 weeks ago

    Mahwah, United States YOOX NET-A-PORTER GROUP Full time

    Training Coordinator Our global Operations team make it possible for us to offer worldwide shipping to more than 180 countries, including same-day delivery to New York, London, and Milan, while providing a seamless shopping experience across mobile, tablet and desktop, with easy returns. We have 9 distributions centers and 11 Customer Care centers who work...

  • Technical Support Specialist, Northeast

    2 weeks ago

    Mahwah, United States Volvo Car Corporation Full time

    We are people who want to make a difference. Everything we do starts with people. It’s what makes us different from all other car companies. If you share our belief in the power of people and our passion for human-centric innovation, you will thrive together with brilliant, like-minded colleagues who are committed to making a true difference? Technical...

  • HVAC Install Lead

    4 weeks ago

    Mahwah, United States Russo Bros Full time

    Job DescriptionJob DescriptionNOW HIRING: HVAC INSTALL TECHNICIANS - LEAD INSTALLERS NEEDED ASAP!RUSSO BROS, East Hanover, NJ & Surrounding Counties!Wanted: Experienced, Seasoned INSTALL LEADS - This HVAC Team is BUSY & GROWING! Great opportunity to join our Team!Our best Techs with a proven track record have top earning potential $$$ - join our team...

  • Assistant Account Manager

    4 weeks ago

    Mahwah, United States ACRISURE Full time

    About Acrisure : Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and...

  • Assistant Account Manager

    3 weeks ago

    Mahwah, United States Acrisure LLC Full time

    About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more....

  • Licensed Mental Health Therapist

    2 weeks ago

    Mahwah, United States Forge Health Full time

    About us:Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective "one-stop-shop" care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical...

  • Licensed Mental Health Therapist

    2 months ago

    Mahwah, United States Forge Health Full time

    About us:Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective "one-stop-shop" care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical...

  • Licensed Mental Health Therapist

    4 weeks ago

    Mahwah, United States Forge Health Full time

    About us: Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective "one-stop-shop" care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical...

  • Licensed Mental Health Therapist

    2 months ago

    Mahwah, United States Forge Health Full time

    About us: Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective "one-stop-shop" care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical...

  • Licensed Mental Health Therapist

    4 weeks ago

    Mahwah, United States Forge Health Full time

    About us:Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective "one-stop-shop" care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical...

  • Licensed Mental Health Therapist

    4 weeks ago

    Mahwah, United States Forge Health Full time

    About us: Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective "one-stop-shop" care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical...

  • Finance Lead

    4 weeks ago

    Mahwah, United States MCI Careers Full time

    LOCATION: Hybrid Work-at-Home (Local) JOB TYPE: Full-Time POSITION OVERVIEW: Job Title: Finance Lead (Hybrid) Job Type: Full-Time, Permanent Location: Cape Town, South Africa Hours: 08:30 - 17:30 SAST About Us: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our...