Management Aide EXCEL Training

1 month ago

Anne Arundel County, United States Anne Arundel County Full time

Anne Arundel County Government is looking to fill a Full Time, Permanent EXCEL Training & Outreach (Management Aide) position in the Bureau of Utility Operations. EXCEL/Training Section in the Department of Public Works.

This position provides paraprofessional work in support of the Bureau of Utility Operations EXCEL/Training Program. The majority of contacts are with the Bureau of Utility Operations employees, other departments and

agencies of the County government, State and Federal agencies, and non-profit and private sector organizations to develop and provide training.


NATURE OF AND VARIETY OF WORK


This position requires an individual to be knowledgeable in plant operations, state and internal certification, training, and Federal, State, and local regulations and procedures. This position requires an individual to be skilled in the use of a variety of computer software programs such as a Learning Management System (LMS), Microsoft Suite, related Google Suite applications; Enterprise One, ADP, and a computerized maintenance management system (CMMS) such as Vueworks.


A distinguishing characteristic of this class is that an employee in this class utilizes knowledge of subject-matter administrative areas program functions, or regulations and procedures in carrying out a variety of related support activities in one or more programs.


Assignments involve the use of office automation equipment and appropriate software applications. The work is primarily sedentary, performed in an office environment, and presents no significant hazards.

(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary levels for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)


Tracks, monitors, and analyzes individual employees' training needs. Establishes and maintains employee training files to track and monitor individual employees' completed training and certification utilizing databases and Learning Management Systems.


Tracks and/or monitors the status of a client population in support of program activities.


Analyzes and interprets regulations about Utilities to keep training courses current.


Develops operational training classes for employees to obtain appropriate certifications.


Delivers classroom and on-the-job training in operations by performing as a trainer and/or identifying appropriate training providers.


Schedules training classes based on analysis of training needs and informs employees of available training classes.


Performs quality control and quality assurance tasks to ensure training meets expectations.


Participates and serves as a member of Utility's Training Team to provide technical expertise.


Compiles training reports on the status of employees' progress through a training program.


Coordinates with the Safety Manager, Risk Management, and other internal departments to ensure safety training is provided to employees promptly.


Writes articles for EXCEL and Department of Public Works newsletters,


Performs data entry, and utilizes software programs and a variety of office automation equipment to create and maintain records, documents, reports, and correspondence.


Performs administrative tasks to facilitate Training Program(s) such as database applications, reviewing documentation for accuracy

and completeness, and preparing correspondence.


Analyzes data and formulates recommendations through a working knowledge of the Division and Bureau-wide programs and applies this understanding to analyze data management reports for errors, changes, consistency with projections; budget impact, and possible program influences.


Assists with budget development, administration, and expense reporting; promptly updates budget spending changes during the fiscal year and alerts managers to departures from the original spending plan.


Tracks daily information for contracts and prepares invoices, reports, correspondence, and purchasing requests as required.


Assists with various programs and special projects.


Ensures daily phone coverage, tracks, and orders supplies, and resolves office electronic equipment issues.


Reviews work of supervised lower-level office support employees or employees as assigned.


Compiles, organizes, and/or reconciles and analyzes data from various sources to maintain a variety of reports or databases on program services and activities; prepares reports of limited dimensions and complexity.


Performs extensive data management and graph/report generation as well as maintains statistics and/or databases on information relating to program services, activities, or participants.


Establishes and maintains files and records in support of a program.


Performs related duties as required.


KNOWLEDGE, SKILLS, AND ABILITIES

Proficient with data management and graph/report generation.


Knowledge of the program area relating to the department/agency to which the position is assigned.


Knowledge of supervisory practices.


Proficient in using Google Drive Sheets and other applicable software applications.


Ability to supervise the work of assigned staff and maintain effective working relationships with others.


Proficiency with Enterprise One or a related financial management system.


Proficiency with automated ADP payroll or a related automated payroll system.


Ability to communicate effectively, both orally and in writing.


Ability to manage and maintain an operating budget.


Experience with procurement requests (ordering & receiving).


Familiarity with fixed asset inventory experience.


Ability to deal tactfully, effectively, and equitably with people.


Ability to attend meetings or perform other assignments at locations outside the office, if necessary.

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