Data Center Technician Customer Operations IV

1 month ago

Sunnyvale, United States Equinix Full time

Who are we?

Equinix is the worldâs digital infrastructure company®, operating over 250 data centersâ¯across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingâ¯an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Data Center Technician Customer Operations IV

Job Summary

Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team.

Responsibilities

  • Racks and stacks customer equipment

  • Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly

  • Installs circuits requiring advanced fiber terminations

  • You prioritize work from the Oracle queue and ensures alignment to all commit times

  • Troubleshoots switched / multiplexed / media converted circuits; raises to, and works with networking group, as needed

  • Works with customers to solve issues

  • Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects

  • Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)

  • Maintains detailed written records of all work activity

  • Designs and leads cage / infrastructure modification projects

  • Finishes the assigned training in a timely manner

  • Supports customer happiness through timely and precise order execution

Qualifications

  • 1+ years experience, data center or telecommunication experience strongly preferred

  • High School Diploma

  • Demonstrated experience with copper/coax and fiber optic cabling. Experience terminating cabling strongly preferred

  • Experience with BERT and SONET test equipment strongly preferred

  • Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation

  • Able to lift heavy equipment/items up to 50 pounds

  • Able to work days/nights/weekends/holidays, if needed and/or required

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

The United States targeted pay range for this position in the following location is / locations are:

  • San Francisco, CA / Bay Area: $60,000 to $94,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinixâs success. Details about our company benefits can be found at the following link:

USA Benefits eBook

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