Usher
4 months ago
Sacramento, United States
teamworkonline
Full time
Apply Today Save the Dates for In-Person Interviews at Golden 1 Center
Guest Experience will be holding interviews on the following dates and times:
- Tuesday, June 18: 3:00 PM - 8:00 PM
- Wednesday, June 19: 3:00 PM - 8:00 PM
- Monday, June 24: 3:00 PM - 8:00 PM
- Tuesday, June 25: 3:00 PM - 8:00 PM
Job Summary: Assists guests at entertainment events to find their seats, maintain order, and distribute information in a courteous, professional, expedient manner by performing the following duties.
Availability:
- Part-Time // Weekdays, weeknights, and weekends based on the Golden 1 Center events calendar.
Compensation:
- $17.84/hr
Key Responsibility Areas:
- Know all Kings and Golden 1 Center policies and procedures, especially those regarding crowd control and tickets.
- Assist guests with general directions to their seats.
- Ensure guests are sitting in the correct seats and direct unauthorized guests to the appropriate area.
- Maintain order by monitoring the crowd for potential disorder and intervene when necessary.
- Keep aisles clear of guests and obstructions.
- Assist guests with ticket problems when appropriate.
- Report broken seats or hazards to supervisors.
- Dispose of any debris in the seating area, aisles, concourse, etc.
- Respond to all complaints from guests.
- Help guests find restrooms, concession stands, smoking areas, the courtesy desk, security guards, and first aid.
- Assist guests with special needs, such as wheelchairs or walkers.
- Hand out materials to guests in seating areas or at doors as necessary.
- Assist security personnel in clearing the arena at the end of the event.
- Interact with guests in a friendly and professional manner to enhance their experience.