Trust Senior Associate
3 weeks ago
Trust Senior Associate (TSA) -
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us
Job Description:
The Trust Senior Associate (TSA) is a specialist role that has primary responsibility for assisting the Senior Trust Officer and Trust Officer in all phases of trust account/relationship servicing, fulfillment and/or administration. TAs are trust product experts who act as an additional point of contact for clients and/or as a backup for client-facing Trust Officers.
The TSA will coordinate the internal delivery of trust services through the appropriate channels within the Fiduciary Services and/or Trust Operations groups Additionally, TAs will seek out new business opportunities from existing books of business and assist other service associates as needed.
Responsibilities:
- In addition to the ability to deliver generalist support, part of the Client Team actively supporting Senior Trust Officers and Trust Officers to meet clients' trust needs and expectations
- Serve as an additional point of contact to clients, Merrill Advisors and/or as backup for the Trust Officers
- KYC refresh and ongoing requests, digital engagement and fulfillment
- Responsible for:
- Complex party maintenance
- Administrative Review (IM&T)
- Transaction Processing and Management
- Money Movement (Trust)
- Specialized Fiduciary Transactions
- Discretionary Action matters
- UPIA, Equitable Adjustments and 65 Day Elections
- Account Pay Service Provider
- Generation Skipping Tax - Processing
- Asset Transfer - complex
- Administrative duties as required
- Support initial review of IPS process
- Perform servicing, fulfillment and account maintenance activities, which are primarily trust/fiduciary. Leverage experience and deep expertise especially with the most complex administrative trust needs to manage and/or execute client transactions
- Proactivity identify deepening opportunities while performing existing responsibilities and engaging in meaningful interactions
- Coordinate with Client Teams and partner to deliver an integrated service to the client and identify and resolve issues in an effective and timely manner
- Participate in Client Management Process (CMP) activities including supporting delivering a branded client experience and meaningful interactions
- Ensure adherence to all internal policies and compliance to legal and regulatory requirements
Qualifications:
- Minimum of 4-5 years experience with a financial institution focusing on high net worth client service preferred
- Ability to successfully complete assessment of critical skills
- BS/BA degree in Business, Finance, Economics or Law desired
- Notary Public in good standing preferred, or willingness to become a Notary Public
Shift:
1st shift (United States of America)
Hours Per Week:
40
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