Contact Representative

Summary

The position is located in the Business Office at the Sisseton Service Unit. The primary purpose of
the position is to function as the Alternative Resource Benefits Coordinator, ensuring the
identification of patients who are eligible for alternate resources.

Duties

Works and communicates with clients and customers to satisfy their expectations.
Committed to quality services.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information;
Makes clear and convincing oral presentations;
Listens to others, attends to nonverbal cues, and responds appropriately.
Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes
correct inferences or draws accurate conclusions.
Uses knowledge that is acquired through formal training or extensive on the job experience to perform one's job;
Works with, understands, and evaluates technical information related to the job;
Advises others on technical issues.

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