Outreach Care Specialist

3 weeks ago

Palo Alto, United States Elevance Health Full time

Outreach Care Specialist

A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

Location : This is a remote position. Ideal candidates will live within 50 miles of one of our PulsePoint locations.

The Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.

How you will make an impact :

  • Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.

  • Assesses member compliance with medical treatment plans via telephone or through on-site visits.

  • Identifies barriers to plan compliance and coordinates resolutions.

  • Identifies opportunities that impact quality goals and recommends process improvements.

  • Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.

  • Coordinates identification of and referral to local, state or federally funded programs.

  • Coaches members on ways to reduce health risks.

  • Prepares reports to document case and compliance updates.

  • Establishes and maintains relationships with agencies identified in appropriate contract.

Minimum Requirements:

  • Requires a high school diploma and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

  • Certified nurse assistant or certified medical assistant and/or BS/BA degree in a related field preferred.

  • Healthcare experience preferred.

  • Behavioral health experience preferred.

  • For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $18.77 to $33.79/hr.

Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

  • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

  • Clinical Nurse

    6 days ago

    Palo Alto, United States Stanford Health Care Full time

    0.9 FTE Full time Night - 12 Hour R2439135 Onsite 73905 VASCULAR ACCESS SERVICES Nursing 300 Pasteur Dr,PALO ALTO,California If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Night - 12 Hour (United States of America) **This...

  • Network Wireless specialist

    5 days ago

    Palo Alto, United States Tieto Full time

    Network Wireless specialist - M/F/D page is loaded Network Wireless specialist - M/F/D Apply remote type Hybrid locations Czech Republic, Ostrava Slovakia Czech Republic, Brno time type Full time posted on Posted 2 Days Ago job requisition id R116854 You may apply to Tietoevry by selecting Apply and fill your application details to the form. You may also...

  • Education Specialist

    4 weeks ago

    Palo Alto, United States AchieveKids Full time

    **Education Specialist - Special Education Teacher** Job Announcement AchieveKids is committed to supporting high quality, inclusive practices in our schools and programs. The diversity of our workforce and Board of Directors is essential and we are committed to diversity, equity, inclusion, and belonging throughout our company to ensure a wide range of...

  • Environmental Protection Specialist

    1 month ago

    Palo Alto, United States Veterans Health Administration Full time

    Summary The Environmental Protection Specialist, titled VHA Green Environmental Management System Manager (GEMS Program Manager) is the VA's primary approach and responsible person that addresses environmental performance in a manner that meets the requirements of Federal, state and local environmental statutes and regulations; applicable Executive...

  • Patient Support Specialist

    4 weeks ago

    Palo Alto, United States Hello Alpha Full time

    Job DescriptionJob DescriptionHello Alpha seeks Patient Support Specialists who have a passion for patient advocacy and improving the way people access healthcare today. Under the supervision of a Team Lead, the Patient Support Specialist is responsible for multi-faceted, direct patient interactions ranging from prioritizing and addressing patient service...

  • Director, Clinical Services

    3 days ago

    Palo Alto, United States Stanford Health Care Full time

    1.0 FTE Full time Day - 08 Hour R2439510 Hybrid 78601 TRANSPLANT ADMINISTRATION Nursing 300 Pasteur Dr,PALO ALTO,California If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) **This is...

  • Newborn Screening Hearing

    7 days ago

    Palo Alto, United States Power Personnel Full time

    Job DescriptionJob DescriptionJoin Our Team and Impact Lives from the Very Start!Are you driven by a passion to positively impact the lives of newborns and their families? Seize the opportunity to join a world-renowned children's hospital as a Newborn Screening Hearing Specialist. Be an integral part of our dedicated team committed to early detection and...

  • Newborn Screening Hearing

    6 days ago

    Palo Alto, United States Power Personnel Full time

    Job DescriptionJob DescriptionJoin Our Team and Impact Lives from the Very Start!Are you driven by a passion to positively impact the lives of newborns and their families? Seize the opportunity to join a world-renowned children's hospital as a Newborn Screening Hearing Specialist. Be an integral part of our dedicated team committed to early detection and...

  • Client Specialist

    2 weeks ago

    Palo Alto, United States CH Premier Jewelers Full time

    Job DescriptionJob DescriptionAbout CH Premier Jewelers:CH Premier Jewelers is the quintessential jewelry and watch retailer in the California Bay Area's Silicon Valley. We bring an extensive and unrivaled selection of haute horology timepieces, fine jewelry, bridal selection, and gifts & accessories. Join our team at Westfield Valley Fair or Stanford...

  • Certified Diabetes Educator

    3 days ago

    Palo Alto, United States Lucile Packard Children's Hospital Full time

    **Clinical Services** **0.6 FTE, 8 Hour Day Shift** At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly...

  • Perfusionist

    4 weeks ago

    Palo Alto, United States Stanford Health Care Full time

    1.0 FTE Full time Rotating - 12 Hour R2438786 Onsite 78785 PERFUSION ECMO SERVICES Allied Health 500 Pasteur Dr,PALO ALTO,California If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Rotating - 12 Hour (United States of...

  • Provider Relationship Account Consultant

    7 days ago

    Palo Alto, United States Elevance Health Full time

    Carelon Behavioral Health, Inc. is enthusiastically supporting the launch of the Statewide School-Based Fee Schedule project by the Department of Health Care Services (DHCS) as the dedicated Third-Party Administrator. Our goal? To improve the mental health services offered to California's young students via this pivotal initiative. We're expanding our...

  • Provider Relationship Account Consultant

    1 week ago

    Palo Alto, California, United States Elevance Health Full time

    Carelon Behavioral Health, Inc. is enthusiastically supporting the launch of the Statewide School-Based Fee Schedule project by the Department of Health Care Services (DHCS) as the dedicated Third-Party Administrator. Our goal? To improve the mental health services offered to California's young students via this pivotal initiative.We're expanding our team...

  • Bilingual Parenting Coach

    1 week ago

    Palo Alto, United States California Job Shop Full time

    Job Opening: Bilingual Parenting CoachLocation: East Palo Alto, CA 94303Description: The Bilingual Parent Wellness Coach reports to the East Palo Alto Director of Parent Program and is responsible for working with families to help them envision a bold future for their children and set goals towards this vision. Coaching is a partnership in which the coach...

  • Bilingual Parenting Coach

    1 week ago

    Palo Alto, United States California Job Shop Full time

    Job Opening: Bilingual Parenting CoachLocation: East Palo Alto, CA 94303Description: The Bilingual Parent Wellness Coach reports to the East Palo Alto Director of Parent Program and is responsible for working with families to help them envision a bold future for their children and set goals towards this vision. Coaching is a partnership in which the coach...

  • Bilingual Parenting Coach

    1 week ago

    Palo Alto, United States California Job Shop Full time

    Job Opening: Bilingual Parenting CoachLocation: East Palo Alto, CA 94303Description: The Bilingual Parent Wellness Coach reports to the East Palo Alto Director of Parent Program and is responsible for working with families to help them envision a bold future for their children and set goals towards this vision. Coaching is a partnership in which the coach...

  • Clinical Pharmacist

    5 days ago

    Palo Alto, California, United States Elevance Health Full time

    Clinical Pharmacist - CarelonRx Location: The ideal candidate will live within 50 miles of one of our pulse point locations and will work on a hybrid work model (1-2 days per week in the office).A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens,...

  • Clinical Pharmacist

    4 days ago

    PALO ALTO, United States Elevance Health Full time

    Clinical Pharmacist - CarelonRx   Location: The ideal candidate will live within 50 miles of one of our pulse point locations and will work on a hybrid work model (1-2 days per week in the office). A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong,...

  • Senior Finance Specialist

    2 days ago

    Palo Alto, United States LVIS Full time

    Company DescriptionLVIS Corporation is on a mission to revolutionize the entire continuum of neurological care by developing AI driven software tools to help physicians accelerate patient throughput and improve patient diagnostic and treatment outcomes. We have an international team with our headquarters located in Palo Alto, California, USA, and we have an...

  • Senior Finance Specialist

    2 days ago

    Palo Alto, United States LVIS Full time

    Company DescriptionLVIS Corporation is on a mission to revolutionize the entire continuum of neurological care by developing AI driven software tools to help physicians accelerate patient throughput and improve patient diagnostic and treatment outcomes. We have an international team with our headquarters located in Palo Alto, California, USA, and we have an...