Attendant - Slots

3 weeks ago

Stateline, United States Bally's Lake Tahoe Full time
DescriptionEssential Duties And Responsibilities

The following and other duties may be assigned as necessary:

  • Provides highest level of customer service
  • Actively communicates, explains and promotes the players club program to all guests
  • Enrolls new members into players club program
  • Assists guests with accounts, point redemption and other questions to ensure a favorable gaming experience
  • Verifies payoff of hand pays and jackpots; resets slot machines after payoff; minimal machine maintenance
  • Recommends company shows, restaurants, and attractions to guests and stays current on Company news and events to answer guests’ questions
  • Ensures all slot operations are in compliance with Title 31 and Nevada gaming controls
  • Establishes and maintains a professional relationship with new and repeat guests

    Source: Hospitality Online

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