Travel & Expense (T&E) Program Lead

The Travel & Expense (T&E) Program Lead will lead the Hubbell global Travel and Expense function to achieve world class Concur implementation and use of newest technology, as well as to provide excellent levels of customer service, productivity, compliance, asset management and technology deployment. The role serves as a key interface between Hubbell employees, business finance and operations teams, and the Finance organization to ensure objectives are met and internal customer requirements are satisfied on a regular basis. This position will interact with sourcing, treasury, the businesses, employees and our third party processor to ensure the delivery of value-added service delivery of travel services related to Citi and Concur. This position is also responsible for proper implementation of Concur modules as well as improving the payment processing for all Hubbell countries using the Concur program and Convera services. In addition, this position will develop, implement, and monitor monthly reporting to ensure proper funding to the banks and employee accounts. Overall, this T&E Program Lead should possess excellent interpersonal skills to partner and collaborate across the organization while maintaining excellent business partnerships and working relationships both within Hubbell and with and third parties such as Citi and Concur. Additionally, they should exhibit flexibility and willingness to take on new responsibilities and assignments as they are identified and to assist with various ad hoc projects as needed.

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• Manage the company travel and purchasing card program
• Develop and implement best in class service levels and key performance metrics for the Travel and Entertainment processes.
• Manage Citibank program and relationship through treasury function, ensuring timely and accurate payment of expenses
• Manage third-party offshore service provider supporting the T&E function including monitoring performance and handling escalated issues and questions
• Provide management reporting and maintain / develop dashboards for T&E spend
• Ensure compliance with travel and purchasing card policies for all cardholders, maintaining and updating such policies when necessary
• Ensuring necessary audits are performed to ensure employee compliance, including use of the Concur Detect analytics information

Manage Concur application configuration, including:

• Understand the working relationship of the product from transaction import, expense creation, workflow for both travel and purchasing cards
• Daily purchasing card assignment
• Add new cost centers to configuration and remove obsolete
• Support transition of new acquisitions to Hubbell’s card program and Concur
• Process to update business units converted to SAP
• Ability to research to resolve issues and determine root cause analysis and effective remediation 
• Monitor activity through reports and ensure necessary follow ups with employees on card issues, delinquencies, late fees, and other issues
• Reconcile weekly extraction funding
• Analyze Concur IDOC errors and work to resolve

Commercial Travel and Purchasing Program: 

• Have strong working knowledge of Hubbell’s managing accounts and the process to add new accounts
• Communicate and work with Citibank representatives globally 
• Analyze MCC issues and implement action plans to address
• Roll out a full re-training program to ensure all users understand creation of and resolution of issues to ensure compliance and minimize exceptions. 
• Identify process and technology gaps, develop new projects, gain approval and alignment with strong project oversight
• Define requirements and select new tools/technologies to improve performance, services, and controls.
• Accountable for the successful completion of transformation initiatives on time, within budget, and according to specifications 
• Provide support to the Sourcing team in their negotiations regarding contracts or rates with travel service providers

• Corporate T&E lead with 7-10 years of experience in similar positions
• Proven Concur configuration and systems administration experience    
• Experience with U.S. multi-national public company, ideally >$1+Billion annual revenue
• Knowledge of international travel regulations, customs and currencies
• Bachelor’s degree required
• SAP experience strongly preferred
• Strong communication and influencing skills, ability to lead large scale initiatives and projects with both local and executive management; ability to communicate with others
• Demonstrated experience interfacing regularly with professionals at all levels of the organization, from manufacturing floor to senior executive office
• Proactive and collaborative in management style and communication approach 
• Willingness and ability to adapt to the rapid business and organizational changes that accompany a high-growth environment
• Strong project management capability with deadline focus
• Knowledge of T&E reporting and processing
• Working knowledge of MS Office and CTM/GDS solutions
• Excellent communication (oral and written) and negotiation skills
• Well-organized and reliable
• An analytical mind with strong business acumen
• Customer-oriented approach

Hubbell Incorporated

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

Hubbell Unified Business Solutions 

Hubbell Unified Business Services (HUBS) provides corporate shared services to support all businesses across the enterprise. Functional areas include Engineering, Sales, Operations, Marketing, Finance, Legal, IT, Human Resources, Payroll, Environmental Health & Safety, and Compliance. HUBS employees are located around the world.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.