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Field Engineer

1 month ago

Minneapolis, United States Black Box Full time

The Field Engineer (FE) serves as a strategic resource within the on-site team assigned to the data center project site. The FE serves as the technical Subject Matter Expert (SME) for the construction team on all standards, material selection, design, and installation methods in the field and participates in planning meetings and discussions related to the data center. The FE may directly or indirectly engage in the following; service delivery, customer interface, quality, logistics, documentation, operations and process.

This position will be located in MN after 6 months training in IL

Essential Functions:

  • Work in partnership with the Construction and Project Managers to ensure delivery and maintenance of all structured cabling and connectivity is on time, within budget, and up to industry leading standards for quality and reliability.
  • Work with client field engineering team to monitor progress and quality of installation within all phases of construction and/or operational tasks within the data center(s).
  • Review, comprehend and implement work as shown in contract documents. Review drawings and report on discrepancies to foster proactive quality control.
  • Serve as the technical lead for the construction team on all structured cabling standards, material selection, testing and installation methods in the field. Assist field installation team in resolving technical issues and partner with client's design and engineer team to support design reviews, BOM reviews, and as-built drawing validations.
  • Ensure site as-built design documentation is complete and up-to-date.
  • Coordinate with procurement lead as materials subject matter expert (SME) for all materials questions and estimates. Verify all required material types, quantities, cable lengths etc. necessary to complete requested work. Ensure correct mapping of all material counts and characteristics in comparison with construction drawings (general notes) and cable schedules prior to and throughout the duration of the project.
  • Provide oversight to the Run Operations team for the detailed turn-up schedule, moves, adds and changes, and set project priorities. Ensure rapid responses to high priority builds and break-fixes.
  • Support development of best practices and initiatives, coordinate SOPs/ SIPs with vendors, and participate in global and regional standards. Assist in developing and/or identifying network cable/rack/cabinet installation processes and standards.
  • Ensure crisp oversight and clear communication across multiple platforms with cross-functional partners and vendors. Proactively communicate progress and project risks and initiatives to key stakeholders.
  • Manage field activities and implement engineering designs.
  • Communicate with clients on site to determine needs and explain complex issues.
  • Diagnose construction and/or machinery issues and resolve malfunctions or other crisis when they arise.
  • Inspect and test material and machinery to ensure proper maintenance of onsite equipment.
  • Conduct research and studies on site.
  • This position may lead and direct on-site technicians.
  • Additional duties as assigned.

Education Requirements:

  • Bachelor's Degree in Engineering, Management Information Systems, IT, Computer Science or related field or equivalent, relevant experience.

Experience Requirements:

  • 5 years of experience in Structured Cabling, Telecommunications, IT or OSP.
  • Proven direct experience in fiber optic and structured cabling installation required.
  • Experience with outside and inside plant cabling (OSP & ISP) required.
  • Experience working in a mission critical environment requiring coordination across multiple disciplines in order to achieve the end goal.
  • Experience in OSP, ISP and Run Ops environments preferred.
  • Experience leading people and/or project teams preferred.
  • Experience reviewing design documents and specifications preferred.

Other Qualifications, Skills & Certifications:

  • Proficient with Microsoft Office Suite of tools
  • Proficient with design and construction software such as Procore, Bluebeam, and BIM360.

Competencies

  • Ability to analyze, understand and interpret data.
  • Ability to think strategically and act tactically.
  • Ability to connect with, and influence stakeholders.

Website: www.blackbox.com

#LI-AG1

What's in it for You?
Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.

About Black Box
Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks. Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT.
We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
This employer is an equal opportunity employer. In accordance with Federal, State and Local laws, this organization does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, gender identity, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs. 

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