IT Specialist

Designs, develops, implements, and supports automated management techniques and procedures for the operations personnel in the effective control, use, and management of the network systems.
Provides third level problem determination support and coordination for major problems. Employs sophisticated problem analysis and resolution techniques.
Analyzes and resolves problems and determines most effective methods of recovery. Determines area of problem responsibility and makes the decision to call in the vendor when required.
Integrates, tests, and implements telecommunications services and equipment with computer systems.
Provides technical advice for the design, analysis, engineering, implementation and maintenance of systems and communications networks; considering such factors as end user requirements and operating system environments.