Flight Centre Travel Group

Human Resources Generalist - Temporary

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995.  Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel

To learn more about Flight Centre Travel Group please click HERE

About The Opportunity

As the HR Generalist, you will support operational Human Resources activities and be a first point of contact to employees and business leaders on general HR inquiries and projects, including but not limited to employee requests/inquiries, assistance with policy enforcement, moving and international work requests, leave requests, and other HR projects.

The HR Generalist acts as a great resource and champion for the HR team and business, assists in monitoring the effect of business decisions on people, and translating business needs to the HR team.

Key Responsibilities

The bulk of your work will be with our employees to help solve any questions or inquiries they may have related to their employment with the company. Additional responsibilities include:

• Leave administration related to family medical leave, sabbatical, unpaid leave, and other leaves offered by the Company
• Maintenance of electronic employee files
• Assistance with exit interviews and administration of the termination process
• Assist with new employee onboarding and other trainings offered by the Company
• Promote HR programs to create an efficient and informed workplace
• Assist in the development and implementation of HR and Company policies
• Ensure compliance with state and federal employment laws
• Support the HR and People and Culture team in delivering key initiatives
• Assist legal team with immigration needs
• Ad hoc projects as necessary

Experience & Qualifications

• Minimum 3 years HR Generalist experience
• Minimum 1 year in an HR Administrator role
• Bachelor's degree in Human Resources Management or equivalent
• Familiarity and comfort using technical products such as HR software, MS Office, Teams
• Basic knowledge and understanding of compliance standards and basic employment law
• Outstanding written and verbal communication with communicative approach to relationship building
• Strong ethics and ability to balance compassion with guidance
• Strong organizational skills, ability to manage multiple tasks and projects at once
• Strong analytical skills
• Outstanding listening skills – able to understand and anticipate needs of others
• Proven ability to build strong relationships and effectively communicate and influence across multiple levels, functions and geographies

Work Perks - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion
•      Diversity Day: paid leave to observe holiday or cultural celebration of your choice 
•      Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)
•      DEI education
•      Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraising.
•      Office Environmental Program
•      Many of our offices are Leadership in Energy and Environmental Design (LEED®) Gold certified buildings
•      1 Volunteer Day per Calendar Year

Benefits Include:

• Paid Time Off *
•      Up to 15 Vacation Days accrued per year - prorated upon hire and increased by tenure after 2 years of employment (up to 25 days)
•      5 Sick Days accrued per year
•      3 Personal Days
•      1 Diversity Day
•      1 Volunteer Day
•      8 Recognized Holidays
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including, medical, dental, vision, gender affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.

#LI-DE1#FCB#LI-Hybrid

Location – Woburn, MA

If this sounds like the opportunity you have been waiting for then APPLY NOW.

This role can be performed onsite or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

For this position, we anticipate offering an hourly pay rate of $33.00. Hourly rate is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com