Current jobs related to Senior Associate HR Service Center - Abbott Park - Abbott Laboratories

  • Associate Specialist, HR Service Center

    1 month ago

    Abbott Park, United States Abbott Laboratories Full time

    Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of.Free medical coverage for employees* via the Health Investment Plan (HIP) PPOAn excellent...

  • HR Service Center Associate Specialist

    4 weeks ago

    Abbott Park, United States Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160...

  • HR Coordinator

    2 weeks ago

    Overland Park, United States HR-Rethought Full time

    HR Coordinator Kansas City Metro Compensation: Up to $65K/year depending on experience/qualifications HR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team - just outsourced. Our clients across all...

  • HR Coordinator

    2 weeks ago

    Overland Park, United States HR-Rethought Full time

    HR Coordinator Kansas City Metro Compensation:Up to $65K/year depending on experience/qualifications HR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team – just outsourced. Our clients across all...

  • HR Coordinator

    4 weeks ago

    Overland Park, United States HR-Rethought Full time

    HR Coordinator Kansas City Metro Compensation: Up to $65K/year depending on experience/qualifications HR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team just outsourced. Our clients across all...

  • HR Coordinator

    1 month ago

    overland park, United States HR-Rethought Full time

    HR CoordinatorKansas City MetroCompensation: Up to $65K/year depending on experience/qualificationsHR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team – just outsourced. Our clients across all...

  • HR Coordinator

    1 week ago

    overland park, United States HR-Rethought Full time

    HR CoordinatorKansas City MetroCompensation: Up to $65K/year depending on experience/qualificationsHR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team – just outsourced. Our clients across all...

  • HR Coordinator

    4 weeks ago

    Overland Park, United States HR-Rethought Full time

    HR CoordinatorKansas City MetroCompensation: Up to $65K/year depending on experience/qualificationsHR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team – just outsourced. Our clients across all...

  • HR Coordinator

    3 weeks ago

    Overland Park, United States HR-Rethought Full time

    HR CoordinatorKansas City MetroCompensation: Up to $65K/year depending on experience/qualificationsHR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team – just outsourced. Our clients across all...

  • HR Coordinator

    1 month ago

    Overland Park, United States HR-Rethought Full time

    HR CoordinatorKansas City MetroCompensation: Up to $65K/year depending on experience/qualificationsHR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team – just outsourced. Our clients across all...

  • HR Generalist

    1 week ago

    overland park, United States HR-Rethought Full time

    HR GeneralistKansas City, MetroHR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team – just outsourced. Our clients across all industries - from manufacturing to engineering to retail services.We are...

  • HR Generalist

    1 week ago

    overland park, United States HR-Rethought Full time

    HR GeneralistKansas City, MetroHR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team – just outsourced. Our clients across all industries - from manufacturing to engineering to retail services.We are...

  • HR Generalist

    1 week ago

    Overland Park, United States HR-Rethought Full time

    HR GeneralistKansas City, MetroHR-Rethought is a small HR consulting company based in south Overland Park, KS with clients all over the KC metro area. We partner with small to midsize businesses and function as their HR and Recruiting team – just outsourced. Our clients across all industries - from manufacturing to engineering to retail services.We are...

  • Senior Manager, HR Data Integrity Specialist

    4 weeks ago

    Abbott, Texas, United States Abbott Full time

    Job SummaryAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160...

  • Associate Attorney

    4 weeks ago

    Orland Park, Illinois, United States Proactive Solutions HR Full time

    Job OpportunityWe are seeking a highly skilled and motivated Associate Attorney to join our team at Proactive Solutions HR. The ideal candidate will have a strong background in Commercial Real Estate or Estate Planning law and a proven track record of delivering exceptional client service.ResponsibilitiesConduct thorough legal research and due diligence...

  • Senior Clinical Research Associate

    2 weeks ago

    Abbott Park, United States Abbott Laboratories Full time

    Senior Clinical Research Associate Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of.Free medical coverage for employees* via the Health...

  • HR Associate

    1 month ago

    Menlo Park, California, United States Addison Group Full time

    Job Title: HR AssociateJob Description:We are seeking an HR Associate to provide support across various HR functions, including recruiting, benefits management, and event coordination.Key Responsibilities:Provide recruiting support, including scheduling candidates and writing interview agendasSupport benefits administration, ensuring accurate and timely...

  • Senior Clinical Research Associate

    2 weeks ago

    Abbott Park, United States Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160...

  • Senior Mobile DevOps Engineer

    2 weeks ago

    Abbott Park, United States Abbott Laboratories Full time

    Abbott Laboratories is a global leader in healthcare, dedicated to helping people live more fully at all stages of life. Our diverse portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.The OpportunityWe are seeking a remote...

  • Recruiter/HR Associate

    1 month ago

    Fairview Park, Ohio, United States Creative Financial Staffing Full time

    About the Recruiter/HR Associate Role:Creative Financial Staffing is seeking a highly motivated and detail-oriented Recruiter/HR Associate to join our team in Westlake, OH. As a key member of our HR team, you will be responsible for recruiting high-volume applicants, conducting phone interviews, and assisting with new hire onboarding.Key...

Senior Associate HR Service Center

2 months ago

Abbott Park, United States Abbott Laboratories Full time

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

WORKING AT ABBOTT

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. Youâll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelorâs degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

THE OPPORTUNITY

Our location in Abbott Park, IL, currently has an opportunity for an Senior Associate, HR Service Center.  

WHAT YOUâLL WORK ON


This role is empowered to surpass expectations by collaborating, anticipating, driving to resolution, and serving with care, compassion, and confidence.  This role takes ownership of the customer experience and must maintain composure in difficult situations.


Incumbent must demonstrate a stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and ability to listen compassionately and interpret requests from customers.
 

Incumbent is empowered to solve requests and challenges via exceptional customer service that is consistent, knowledgeable, and trusted.
 

Incumbent must be able to communicate professionally and compassionately with HR colleagues around the world and translate solutions and answers to customers in a way that enhances the customer experience. 
 

Incumbent must be able to handle a high volume of requests with speed and accuracy.
 

Incumbent must continuously strive to anticipate the needs of our customers. 
 

Responsibilities: 

  • Solve customer inquiries with timely, accurate, and professional replies while managing multiple contact channels and continually prioritizing among static (case management, outbound calls, and emails) and dynamic (inbound calls, chats, emails) work.
  • Partner with other HR service center team members or HR groups around the world to drive to resolution.  Work with a sense of urgency appropriate for conditions.
  • Identify at-risk/in distress customer relationships and initiate corrective action with compassion through attentiveness to human need and utilizing available tools and resources and timely escalation.
  • Identify and capture customer feedback and leverage opportunities to encourage and drive improvements in team behaviors. Identify "Roadblocks" to quality customer service and recommend improvements.
  • Meet or exceed standards for both schedule adherence and reliability.
     

COMPLEXITY OF WORK:

More complex queries (cost center changes, intake for mass transactions, reporting relationship changes; org chart clean up; more complex job changes etc.).  Some level of specialization, for example local country HR programs and processes.  

JOB PRIORITIES:

  • Favors core Associate responsibilities
  • Customer Contracts
  • Cost Center Changes
  • Intake of mass transactions
  • Reporting Relationship changes
  • Supervisory Organization Restructuring
  • More complex job changes

Required Qualifications:

  • Bachelorâs degree preferred but not required.
  • Software knowledge a plus: Microsoft Office Programs, especially Excel, Workday (or other system of record experience highly preferred), Salesforce (or other CRM experience highly preferred).
  • Fluency in English is required; other [language(s)] -very good level at minimum, fluency a plus.
  • Excellent telephone, written and verbal communications skills in [required languages] necessary.
  • Selected candidates must be able to work flexible work schedule and able to shift as per work demands. (* US only - mandatory overtime is required seasonally) 


Preferred Qualifications:

  • Strong organizational skills and handling multiple channels (phone calls, chats, emails, appointments) of incoming workload.
  • The use of an extensive set of technology applications and a broad knowledge base of HR processes and programs.
  • Strong relationships with peers and other HR groups; ability to navigate numerous stakeholders and complex organizations with a constant focus on collaboration
  • Strong knowledge of HR programs and processes to identify continuous improvement opportunities.
     

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal



The base pay for this position is $19.55 â $39.15 per hour. In specific locations, the pay range may vary from the range posted.