Medical Support Assistant

1 month ago


White Earth, United States Department Of Health And Human Services Full time
Summary

This position will support the Federal Government's response efforts to COVID-19.

This position is a Medical Support Assistant in Dental, located at the White Earth Service Unit, White Earth, MN. The purpose of this position is to provide support to the Dental Clinic by coordinating patient care and managing referrals to outside providers. This position reports to the Chief Dental Officer.



Duties

  • Works closely with IHS Purchased and Referred Care, other insurance or government services personnel; with local and surrounding transportation teams for patient's medical appointments.
  • Contacts and arranges appointments and procedures for patients who need further care within medical facility or contract facilities by phone or via email.
  • Works closely with both patients and dentists obtaining results and discharge summaries from other facilities.
  • Type correspondences, reports, dental schedule; maintains correspondence; prepares correspondence for patients who fail to keep appointments and for patients whose appointments are cancelled by the department
  • Serves as the receptionist and performs routine front desk duties



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