Case Management Assistant

4 weeks ago

Portsmouth, United States HCA Healthcare Full time

Description

Introduction

Do you have the career opportunities as a(an) Case Management Assistant you want with your current employer? We have an exciting opportunity for you to join Portsmouth Regional Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare.

Benefits

Portsmouth Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Case Management Assistant where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise

Job Summary and Qualifications

The case management assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions. 

Major Responsibilities: 

  • Coordinates with RN case manager and social worker for support needed. Communicates updates on progress throughout the day. Refers patient questions back to the case manager/social worker. 
  • Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team. 
  • Makes referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care. 
  • Monitors patients with PAC referrals and intervenes to expedite discharge. 
  • Prioritizes workload to ensure a timely contact and intervention with PAC providers. 
  • Sends additional information to PAC provider when requested. 
  • Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved. 
  • Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed. 
  • Monitors Medicare patient’s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy. 
  • Delivers the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only). 
  • Obtains physician signature on required Case Management documents and forms. 
  • Based on facility practice; sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers. 
  • Utilizes Case Management systems, standards, and processes. 
  • Maintains knowledge of and actively develops relationships with PAC providers. 
  • Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies. 
  • Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.” 

Education & Experience: 

  • Associate Degree Preferred
  • Medical knowledge and terminology Required
  • Minimum of one year experience in a health care setting Required 

Situated in Portsmouth, NH, Portsmouth Regional Hospital is a premier 234-bed acute care facility that offers exceptional healthcare services to the Seacoast region of Massachusetts, Maine, and New Hampshire. This hospital is the sole ACS Verified Level II Trauma Center on the Seacoast of New Hampshire, making it an essential resource for the community. It boasts the regions only comprehensive heart and vascular program, along with 24/7 comprehensive neurosurgical and stroke clot retrieval programs for both hemorrhagic and ischemic strokes. Portsmouth Regional Hospital is owned by HCA Healthcare, a respected healthcare provider that runs three hospitals, an ambulatory surgery center, two freestanding emergency rooms, an urgent care center, and 46 physician practices in New Hampshire. HCA Healthcare has 2,600 colleagues and 554 physicians on staff, provides 15.8 million in uncompensated care, and pays 43.8 million in taxes annually. Its other hospitals in New Hampshire include Parkland Medical Center in Derry, Frisbie Memorial Hospital in Rochester, and freestanding emergency rooms in Seabrook and Dover. In 2023, a third freestanding emergency room is expected to open in Plaistow.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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