In-Seat Service Supervisor

4 weeks ago

Darien Center, United States teamworkonline Full time

LEGENDS

Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. 

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality, and operations. 

THE ROLE
Under the direction of the In Seat Service Manager, is responsible for the overall operation of the assigned premium outlet. Supervisors provide leadership, direction, and guidance for all frontline outlet staff while upholding all company policies and procedures.

 

PRINCIPLE DUTIES AND RESPONSIBILITIES:

  • Must maintain a friendly, positive attitude and a professional demeanor always.
  • Reports for scheduled event on time and reports to assigned area in a timely manner.
  • Fulfills opening and closing duties as dictated by management.
  • Ensures that all frontline staff are completing assigned duties to the quality mandated by company standards.
  • Resolves guest issues and ensures customer satisfaction.
  • Ensures that all supplies are stocked as per set par levels, all work areas and outlets are clean, and frontline staff are conducting themselves in a professional manner.
  • Efficiently and accurately completes required paperwork.
  • Always maintains a leadership presence in the dining room, bar, and kitchens.
  • Works as a team with fellow associates and other service departments within the club and stadium.
  • Performs and successfully completes tasks assigned by management.

REQUIREMENTS, KNOWLEDGE, SKILLS, AND ABILITIES:
• Restaurant experience required; orientation and on-the-job training are provided.
• POS and Tapin2 experience preferred
• Must be pleasant, courteous, and enjoy working with people.
• Must be able to work in a team environment.
• Must be able to remain calm under stressful situations.
• Must be able to smile, maintain positive body language, and consistently provide positive guest service.
• Must be able to generalize, evaluations, and decisions without immediate supervision.
• Must be able to accept and carry out responsibility for directions as well as delegate and give direction.

MINIMUM QUALIFICATIONS:
• Must be at least 18 years old
• Must be willing to work hours that vary, according to the event schedule
• Must be able to work at a fast pace
• Must be able to lift and carry up to 50 lbs.

$18.00 - $22.00 per hour

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

  • In-Seat Service Supervisor

    2 months ago

    Darien Center, United States teamworkonline Full time

    LEGENDSLegends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate,...

  • Event Usher

    5 days ago

    Darien Center, United States Six Flags Darien Lake Full time

    Event Usher   JOB SUMMARY: Duties will include, but are not limited to, line control, directing guests to their seats in the theaters and attractions (including Halloween mazes), set-up of the theater or attraction before performances, housekeeping of theater or location, hospitality and VIP support for name talent events, answering questions, monitoring...

  • Event Usher

    3 days ago

    Darien Center, United States Six Flags Darien Lake Full time

    Event Usher Increase your chances of an interview by reading the following overview of this role before making an application. JOB SUMMARY: Duties will include, but are not limited to, line control, directing guests to their seats in the theaters and attractions (including Halloween mazes), set-up of the theater or attraction before performances,...

  • Event Usher

    4 days ago

    Darien Center, United States Six Flags Darien Lake Full time

    Event Usher   JOB SUMMARY: Duties will include, but are not limited to, line control, directing guests to their seats in the theaters and attractions (including Halloween mazes), set-up of the theater or attraction before performances, housekeeping of theater or location, hospitality and VIP support for name talent events, answering questions, monitoring...

  • Event Usher

    22 hours ago

    Darien Center, United States Six Flags Darien Lake Full time

    Event Usher JOB SUMMARY: Duties will include, but are not limited to, line control, directing guests to their seats in the theaters and attractions (including Halloween mazes), set-up of the theater or attraction before performances, housekeeping of theater or location, hospitality and VIP support for name talent events, answering questions, monitoring wage...

  • Event Usher

    2 days ago

    Darien Center, United States Six Flags Full time

    Duties will include, but are not limited to, line control, directing guests to their seats in the theaters and attractions (including Halloween mazes), set-up of the theater or attraction before performances, housekeeping of theater or location, hosp Usher, Event, Business Services

  • Bartender - Darien Lake Amphitheater

    1 week ago

    Darien Center, United States Legends Full time

    The Role Bartenders are responsible for positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. Company Overview Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global...

  • Bartender - Darien Lake Amphitheater

    2 months ago

    Darien Center, United States Legends Full time

    The Role Bartenders are responsible for positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. Company Overview Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our -degree service solution. Our Global...

  • Bartender - Darien Lake Amphitheater

    1 month ago

    Darien Center, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.The Role Bartenders are responsible for positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. Company Overview...

  • Server, Premium

    2 months ago

    Darien Center, United States teamworkonline Full time

    The RoleThe Server position provides exceptional guest service while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment. Company Overview:Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales,...

  • Server, Premium

    2 months ago

    Darien Center, United States Legends Full time

    The Role The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global...

  • Supervisor, Restaurant

    4 weeks ago

    Darien Center, United States teamworkonline Full time

    The RoleThe Restaurant Supervisor position is responsible for supporting all VIP club food and beverage operations.Company Overview:Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions...

  • Server, Premium

    2 months ago

    Darien Center, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment. Company Overview: Legends is a...

  • Culinary Supervisor

    4 weeks ago

    Darien Center, United States teamworkonline Full time

    The RoleThe Culinary Supervisor position will report to the Concessions Chef and will be responsible to coordinate the day to day operations of the Concessions kitchens.Company Overview:Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global...

  • Restaurant Supervisor- $18.00 per hour

    2 months ago

    Darien Center, United States Six Flags Darien Lake Full time

    JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody’s) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and...

  • Restaurant Supervisor- $18.00 per hour

    2 months ago

    Darien Center, United States Six Flags Darien Lake Full time

    JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody’s) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and...

  • Restaurant Supervisor- $18.00 per hour

    2 months ago

    Darien Center, United States Six Flags Darien Lake Full time

    Job DescriptionJOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody’s) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor,...

  • Assistant Director Culinary Services

    1 month ago

    Darien, United States Atria Senior Living - Darien Full time

    Overview: We create communities where employees thrive in their work, helping our residents thrive in their homes. We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone. Atria Senior...

  • Dining Room Supervisor

    4 weeks ago

    Lewis Center, United States Nationwide Hotel and Conference Center Full time

    Job DescriptionJob DescriptionNationwide Hotel and Conference Center is currently seeking a Dining Room Supervisor to join our team!As a Dining Room Supervisor, your primary responsibilities evolve around the guest experience. In Food Service, there are both service and product knowledge expectations, with a significant focus on maintaining a hospitable...

  • Dining Room Supervisor

    2 months ago

    Lewis Center, United States Nationwide Hotel and Conference Center Full time

    Job DescriptionJob DescriptionNationwide Hotel and Conference Center is currently seeking a Dining Room Supervisor to join our team!As a Dining Room Supervisor, your primary responsibilities evolve around the guest experience. In Food Service, there are both service and product knowledge expectations, with a significant focus on maintaining a hospitable...