In Room Dining Dispatcher

3 weeks ago


Arlington, United States Loews Hotels & Co. Full time
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

This position is responsible for sales activities associated with the Room Service operation to include; assisting guest in the selection of menu items; upselling food, beverages, after dinner beverages and desserts; taking and processing orders; maintaining records.

Essential Functions and Responsibilities
  • Maintains Room Service tracking and control records and files
  • Stays informed of status of menu item availability
  • Assists guests with selection of food, beverage, wine, dessert and specialty items,
  • Makes knowledgeable recommendations regarding selection of food, beverages, wines desserts and after dinner beverages to ensure guest satisfaction, while attempting to produce maximum revenue form sale
  • Takes and processes room service orders in a timely manner according to Loews standards
  • Completes Room Service paperwork to ensure proper billing of all charges to appropriate guest account
  • Responds to complaints regarding room service orders in appropriate manner according to Loews standards
  • Posts Amenity charges to guest accounts
  • Distribute amenities to server by confirming guest room number of guest
  • Dispatch bussers/ server to handle guest requests
  • Call back guest to confirm guest satisfaction with food quality and service
  • Other duties as assigned


Supportive Functions and Responsibilities
  • Promotes and applies teamwork skill at all times
  • Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance
  • Is polite, friendly, and helpful to all guests, management and fellow employees
  • Attends all appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Executes emergency procedures in accordance with hotel standards
  • Complies with required safety regulations and procedures
  • Complies with hotel standards, policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards


Qualifications
  • Knowledge of food and beverage terminology, ability to learn upselling and order taking procedures
  • Exceptional guest service and telephone skills
  • Computer skills, ability to operate basic office equipment
  • Effective organizational and communications skills
  • Ability to work flexible schedule to include weekends and holidays


Education:
  • High School Diploma or equivalent


  • Arlington, United States Loews Hotels & Co. Full time

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...


  • Arlington, United States Loews Hotels & Co. Full time

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...


  • Arlington, Virginia, United States Loews Hotels & Co. Full time

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...


  • Arlington, United States Morada Lake Arlington Full time

    DISCOVER YOUR PURPOSE! At "Community name", a thriving Morada Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Morada Senior Living Morada Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury...


  • Arlington, United States RATP DEV USA Full time

    DescriptionThis role requires the candidate to provide excellent customer service to internal and external customers at the front desk in the administrative division. Additionally, the position entails performing various complex technical and administrative duties related to personnel functions and assisting in employee processes. The candidate will also...


  • Arlington, United States Loews Hotel & Resorts Full time

    Room Service:Prepares silver, room service trays, coffee etc. at start of and throughout shift, as required. Presets trays and carts as required throughout shift. Prepares each tray for specific order requirements. Checks all Room Service Orders for Attendant, Delivery, Food Service, Room Service, Guest Room, Overnight


  • Arlington, United States Loews Hotels Full time

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...

  • Server

    14 hours ago


    Arlington, United States Usedo Park Services Full time

    you will provide hands-on support and assistance to colleagues to ensure that the highest levels of service and courtesy are provided to our guests, whilst delivering an exceptional standard of service. **Button-up shirts and dress pants or skirts** may be required, and generally, these settings do not allow servers to have visible facial piercings, exposed...


  • Arlington, United States Brinker International Full time

    Role Overview Our Busser Team Members are responsible for efficiently maintaining a clean and sanitary dining room for our guests. They provide the dependable and fast service that Chili's is known for. If you take pride in great teamwork and communication, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth...

  • Dietary Assistant>

    3 weeks ago


    Arlington, United States Sonida Senior Living Full time

    Sonida Senior Living - 1860 North Cooper Street [Nutrition Assistant / Diet Tech] As a Dietary Assistant at Sonida Senior Living, you'll: Assist chefs in the food preparation tasks, as assigned; Maintain standards for dining services to the Residents to include efficient meal service delivery, customer service and cleanliness of the dining room and kitchen;...

  • Housekeeper

    7 days ago


    ARLINGTON, United States Healthcare Services Group Full time

    Healthcare Services Group - JobID: 596003 [Room Attendant / Cleaner] As a Housekeeper at Healthcare Services Group, you'll: Perform a variety of tasks, such as dust mopping and damp mopping floors; Clean and sanitize bathrooms including sinks, tubs, floors and commodes; Be responsible for the daily cleaning and sanitizing of patient, sitting and dining room...


  • ARLINGTON, United States Healthcare Services Group Full time

    Healthcare Services Group - JobID: 590844 [Room Attendant / Cleaner] As a Housekeeper at Healthcare Services Group, you'll: Perform a variety of tasks, such as dust mopping and damp mopping floors; Clean and sanitize bathrooms including sinks, tubs, floors and commodes; Be responsible for the daily cleaning and sanitizing of patient, sitting and dining room...

  • Runner Food>

    3 weeks ago


    Arlington Heights, United States ClubCorp Full time

    ClubCorp - JobID: 228863 [Busser / Porter / Cleaner] As a Food Runner at ClubCorp, you'll: Be responsible for transporting all necessary food items from the kitchen to the dining room as soon as possible; Remove dirty and empty trays from the dining rooms at all times; Keep work stations clean at all times; Work with the kitchen and the wait staff to ensure...


  • Arlington, United States Army Navy Country Club Full time

    Position Title: Busser Department: Food and Beverage Reports to: F&B Supervisor **POSITION PURPOSE** Set and clean dining room tables in order to assist servers in providing quality and timely food and beverage service to members and guests. Essential Functions - Pour water in guests’ glasses - Remove soiled dishes from tables and bring to dish...

  • Hospitality Aide

    7 days ago


    Arlington, United States Regency Care of Arlington Full time

    Shift Needed: Evening and Nights THE FOLLOWING BENEFITS ARE AVAILABLE FOR FULL-TIME POSITIONS ONLY! * Medical Plan: Major Medical Insurance with HSA plan and prescription coverage * Dental Plan: Met Life Voluntary Dental Plan (various levels of coverage available) * Vision Plan: Met Life VSP Network (various levels of coverage available) * Health Savings...


  • Arlington, United States Army Navy Country Club Full time

    Position Title: Fulltime BartenderDepartment: Food and Beverage Reports to: F&B SupervisorPOSITION PURPOSEPart time Bartenders ensure that members have an enjoyable dining experience by providing quality customer service. Bartenders work in the front of the business taking orders, serving food and drinks, and removing dinnerware in a timely manner. They are...

  • Dietary Assistant

    5 days ago


    Arlington, United States Capital Senior Living Full time

    Help enrich the lives of seniors by becoming part of the Sonida Senior Living team at The Waterford on Cooper! Waterford on Cooper, a premier retirement community in Arlington, TX provides quality care to residents in an Assisted Living community.We are passionate about making a positive impact on the lives of those we care for. If you're looking to grow...


  • Arlington, United States Army Navy Country Club Full time

    Position Title: Busser Department: Food and Beverage Reports to: F&B Supervisor POSITION PURPOSE Set and clean dining room tables in order to assist servers in providing quality and timely food and beverage service to members and guests. Essential Functions · Pour water in guests’ glasses · Remove soiled dishes from tables and bring to dish washing...

  • Restaurant Busperson

    2 weeks ago


    Arlington, United States Loews Hotels Full time

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...


  • Arlington, United States Loews Hotels Full time

    Cut & Bourbon Server Asst (On Call) Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers ballpark and Dallas Cowboys Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop...