Operations Consultant

3 weeks ago

Richmond, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:
This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies. Additionally will be responsible for all Team Lead responsibilities and directly involved with managing on-site and off-site staffing without having any direct reports. Reviews operations procedures and implements changes and ensures the enforcement and adherence to operations procedures. Provides guidance to staff and may handle exception items or unusual situations, referring more complex problems to a senior level manager.

Additional Details: About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.

Responsibilities:
  • Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
  • Advises on projects and directs activities of a team related to special initiatives
  • Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
  • Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
  • Identifies and recommends responsibilities and accountabilities for key programs/projects


  • Required Qualifications:
    • Analytical and detail oriented.
    • Good oral and written communications skills.
    • PC proficiency and excellent Keyboarding/Typing skills.
    • Ability to work independently, as well as, within a team.
    • Overtime as required


  • Desired Qualifications:
    • Excels in working among diverse viewpoints to determine the best path forward
    • Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
    • Manages the risk reward trade off; follows the proper risk routines to get the right outcomes for the business. Successful candidate MUST have a strong risk framework and approach
    • Communicates with impact; communicates effectively (both in writing and when speaking) using clear, concise and simple language
    • Demonstrates a commitment for continuous learning; challenges the status quo and is passionate and capable of driving change across the organization
    • Is intellectually curious; constantly seeks to learn and advance his/her knowledge
    • Experience & Knowledge of economic sanctions program requirements and disposition of sanctions alerts or extensive background with WTX and/or ACH experience
    • Experience in Global Banking & Markets business process
    • Knowledge of Excel, Word, Outlook
    • Team player attitude, enthusiasm and commitment
    • Ability to prioritize, use own initiative and be flexible
    • Ability to work under pressure, meet deadlines and navigate change
    • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
    • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
    • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
    • Monitor work flow and team progress, provide feedback to manager/team
    • Monitor escalations received from Lines of business and response in timely manger
    • Coordinate with other sites/regions to ensure daily SSCOE goals are met
    • Provide training to new hires and up skill training to existing associates
    • Ensure existing training is updated appropriate to adjust for changes in environment over time
    • Participates in projects as required


Skills:
  • Customer and Client Focus
  • Problem Solving
  • Risk Management
  • Adaptability
  • Attention to Detail
  • Collaboration
  • Critical Thinking
  • Issue Management
  • Analytical Thinking
  • Decision Making
  • Oral Communications
  • Presentation Skills


Shift:
1st shift (United States of America)

Hours Per Week:
40

  • Consultant V

    4 days ago

    Richmond, Virginia, United States Kaiser Permanente Full time

    • This is an onsite position, based in Richmond, Ca.• The Patient Experience Leader guides the strategic plan for initiatives to achieve positive, measurable changes in organizational culture, practices, environment, and behaviors that result in exceptional experiences for our patients and members as demonstrated through membership growth, retention, and...

  • Parts Consultant

    3 weeks ago

    New Richmond, United States Johnson Motor Sales Inc Full time

    Job DescriptionJob DescriptionDescription:Automotive Parts ConsultantJohnson Motors is looking for a driven motivated individual to join our revenue driving sales force. This position is in the parts department in our service area. If you are a hard-working individual that wants to be rewarded for the hard work that you do, this opportunity is for you! Parts...

  • Program Consultant Supervisor

    4 weeks ago

    Richmond, United States VA Dept of Transportation Full time

    **Title**: Program Consultant Supervisor - Structure & Bridge **State Role Title**: Prog Admin Specialist III **Hiring Range**: $84,858 - $137,985 **Pay Band**: 6 **Agency**: VA Dept of Transportation **Location**:Dept of Transportation **Recruitment Type**: General Public - G **Job Duties** - What drives you? Whether it's knowing the work you do...

  • Defined Contribution Consultant

    3 weeks ago

    Richmond, United States Marsh McLennan Companies Full time

    Description: In the US market, we are a leading provider of investment consulting, plan design and record keeper benchmarking services as well as a leader in the provision of delegated (OCIO) services. Mercer has over $2.5trn in DC assets under advice and over $60bn in multi-manager DC assets under management globally. We are seeking to aggressively...

  • Consultant V

    3 days ago

    Richmond, United States Kaiser Permanente Full time

    • This is an onsite position, based in Richmond, Ca.• The Patient Experience Leader guides the strategic plan for initiatives to achieve positive, measurable changes in organizational culture, practices, environment, and behaviors that result in exceptional experiences for our patients and members as demonstrated through membership growth, retention, and...

  • Senior Operations Analyst

    1 week ago

    Richmond, United States Bank of America Full time

    Description : This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include...

  • Senior Operations Analyst

    4 days ago

    Richmond, United States Bank of America Corporation Full time

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...

  • B Corp Consultant

    4 weeks ago

    Richmond, Virginia, United States Cultivating Capital Full time

    Do you love B Corps? Cultivating Capital is a Certified B Corp seeking to hire a B Corp Consultant to join our team and deliver top-notch services to our clients. You will join a small remote team that works diligently to help purpose-driven businesses implement practices to improve their social and environmental performance as they certify or recertify as B...

  • Manager, Operations Servicing Strategy, Crc

    5 days ago

    Richmond, United States Capital One Full time

    West Creek 8 (12080), United States of America, Richmond, Virginia Manager, Operations Servicing Strategy, CRC Operations Servicing Strategy (Hybrid) As a **Manager, Operations Servicing Strategy,** you will be part of a smart, talented team responsible for transforming the infrastructure and customer service experience for our customers. You will...

  • Consulting Engineer

    1 week ago

    Richmond, United States TalentBurst Full time

    Job Title: Consulting EngineerJob Location: Surry, VADuration: 1 Year High Level Project Overview:The candidate will fill a position as an I&C Project Engineer for the Digital I&C ProgramThe Digital I&C project is a 10+ year effort as part of Subsequent License Renewal (SLR) to upgrade safety and non-safety-related analog systems to digital and transform the...

  • Survey Crew Instrument Operator

    4 weeks ago

    Richmond, Virginia, United States Kleinfelder Full time

    Century Engineering, LLC, a Kleinfelder Company, is a multidisciplinary professional services firm offering a broad range of services to include consulting, engineering, environmental, planning, design, and construction services.With a dedicated staff of over 600 technical and administrative personnel throughout the Mid-Atlantic region, we provide our...

  • Bilingual Leasing Consultant

    3 weeks ago

    Richmond, United States Career Strategies, INC Full time

    Job DescriptionJob Description· Must be comfortable working in a fast paced environment.· Must be familiar with apartment / multi-family leasing and Fair Housing.· Apartment software experience is a bonus (AMSI, Yardi, Rent Roll, OneSite, eSite, etc.).· Bilingual Leasing Consultants are always in high demand.· Luxury property, lease-up, rehab, and tax...

  • Data Management Consultant

    5 days ago

    Richmond, United States Apex Systems Full time

    Job Title: Data Management Associate for a large bankPay rate: 60-70 an hour on Apex's W2Location: Richmond (8011 Villa Park Dr) – must be open to hybrid onsite workContract Length: 12+ months with potential to convertPosition Description:The Project Level Data Management (PLDM) associate is a position within the Governance & Execution team. This role...

  • Data Management Consultant

    18 hours ago

    Richmond, United States Apex Systems Full time

    Job Title: Data Management Associate for a large bankPay rate: 60-70 an hour on Apex's W2Location: Richmond (8011 Villa Park Dr) – must be open to hybrid onsite workContract Length: 12+ months with potential to convertPosition Description:The Project Level Data Management (PLDM) associate is a position within the Governance & Execution team. This role...

  • Data Management Consultant

    5 days ago

    Richmond, United States Apex Systems Full time

    Job Title: Data Management Associate for a large bankPay rate: 60-70 an hour on Apex's W2Location: Richmond (8011 Villa Park Dr) – must be open to hybrid onsite workContract Length: 12+ months with potential to convertPosition Description:The Project Level Data Management (PLDM) associate is a position within the Governance & Execution team. This role...

  • Travel Nurse

    1 week ago

    Richmond, United States Stability Healthcare Full time

    Stability Healthcare is seeking an experienced Pediatric Operating Room Registered Nurse for an exciting Travel Nursing job in Richmond, VA. Shift: 3x12 hr nights Start Date: 06/10/2024 Duration: 13 weeks Pay: $2126 / Week About Stability Healthcare:Stability HealthCare is a premier Per Diem and Travel Nurse Company. We provide the most qualified Nurses...

  • HEALTHCARE CONSULTANT II

    1 week ago

    Richmond, VA 23219, USA, United States Impresiv Health Full time

    Title: Healthcare Consultant II – Nurse Case Manager Must Be Located in Chesapeake, Portsmouth, or Suffolk, VA       Schedule: Monday-Friday 8am-5pm  Description: The Healthcare Consultant II – Nurse Case Manager will provide comprehensive healthcare management services to facilitate appropriate healthcare treatment, effectively manage healthcare...

  • Leasing Consultant

    3 weeks ago

    Richmond, Virginia, United States CAPREIT Full time

    Overview:     You are cordially invited to join our family by CAPREIT. CAPREIT, a national property management company, is tasked with managing multifamily housing communities throughout the United States. Are you characterized by being organized, detail-oriented, and customer-focused? Be a part of our team and take on the role of Marketing Associate...

  • Orthopaedic Advanced Practice Provider

    2 days ago

    Richmond, United States Parham Doctors' Hospital Full time

    **Specialization**: Orthopaedic Surgery **Job Summary**: Hospital based Orthopaedic service line is seeking an energetic and motivated APP to join a well-established and cohesive group for employment of Parham Doctors’ Hospital in Richmond, Virginia. - Primary role is first response to the ED when Orthopaedic consultation is requested, including any...

  • Sr. DevOps Engineer

    6 days ago

    Richmond, United States Nucleusteq Full time

    Sr. DevOps Engineer / Prog Analyst 4 TAX Sr. DevOps Engineer Prog Analyst 4 ON SITE: See below Duration expected: 12 months. DO NOT go by the end date listed. This is intended to be a long-term assignment. *ON SITE: If selected, 2-3 days a week ON SITE will be required at some point (possibly within the next 2-3 months). Your candidate must agree to this...