People Operations Associate Generalist
2 months ago
Contract Duration: 7-Months
Required Skills & Experience Minimum 3 years of HR Operations/HR Generalist/HR Coordinator experience Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow Excellent written and verbal communication skills with employees and stakeholders, including effectively coordinating with global partners, providing regular status updates, and driving clear and timely resolutions. Demonstrated ability to critically think and problem solve through ambiguous situations
Desired Skills & Experience College degree in a related field, such as Human Resources Experience with the following tools - Jira, Workday, Slack, G-Suite Ability to work PST hours (9am-5pm PST) Experience working on with a globally distributed workforce
What You Will Be Doing
Daily Responsibilities Intake and triaging of employee requests in Jira Executing on defined, tier 1 People Operations processes and tasks, including new hire onboarding, benefits, talent acquisition, talent management, employee experience, etc. Sometimes working on undefined, tier 2 processes and escalations that require troubleshooting and critical thinking Partner with HR Centers of Excellence to absorb and deliver new processes and HR services Partner with People Operations Process Specialists to report process breaks, suggest process updates, build efficiencies and create automations Participate in department and cross functional projects
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