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Account Supervisor

4 months ago

Chicago, United States The Ogilvy Group Full time
About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

About the Role

The Account Supervisor brings value to our clients by passionately and professionally representing the agency on a day-to-day basis. They are the trusted partner and point of contact for mid-level clients, partnering with account leadership to deliver operational discipline and delivery excellence, speed to market, resource optimization, and profitability management. Account Supervisors are efficient, highly organized, and able to build relationships while collaborating with team members across all of Ogilvy's disciplines. Account Supervisors strive to solve our clients' larger business problems, not just the immediate request at hand.

What You'll Do
  • Serve as the key day-to-day project contact with mid-level clients, creative teams, and other agency partners
  • Manage client objectives, expectations, and timelines; communicate changes to internal team members and drive them towards forward progress, action, and results
  • Work integrally with all internal team members to facilitate the process of developing effective strategies and briefs
  • Influence the efficiency and quality of work, advocating for the agency/client relationship
  • Effectively present work from a delivery standpoint
  • Understand staffing and scoping requirements
  • Own project management/workflow system data entry and reporting
  • Identify potential project risks and develop contingency plans
  • Mentor and support the development of more junior team members
What You'll Need
  • 4+ years of client-facing industry experience; IAT experience preferred
  • Experience forming strong client relationships
  • Knowledge of client and agency operations; working knowledge of Ogilvy's capabilities
  • Business and financial acumen
  • Proven negotiation skills
  • Demonstrated capability to meet deadlines and stay within budget
  • Accountability and calm, confident presence
How We'll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.

#LI-KS1

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teamswithpurpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Ogilvy is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.