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Operations Manager
3 months ago
- Ensure new hires are thoroughly trained, and ongoing training is provided to all employees to ensure their continued success
- Oversee associates, manage work schedules, and ensure attendance is accurately recorded
- Maintain employee awareness and compliance with QSHE (Quality, Safety & Health, Environment)
- Provide reporting and take part in weekly and monthly business reviews
- Analyze process improvements and rollout of the agreed next steps
- Establishes a clear communication channel between our internal and external stakeholders
- Make recommendations to improve operations using continuous improvement techniques, drive cost-saving initiatives, and track savings
- Participate in or lead BRMs (Business Review Meetings) and QBRs (Quarterly Business Reviews); provide and present KPIs (Key Performance Indicators) to customer and business stakeholders
- Meet with customer and key customer contacts to achieve mutually defined goals
- Complete advanced and complicated tasks requiring considerable judgment, problem resolution, and independent analysis
- Bachelor's degree in Supply Chain Management or related field, or equivalent combination of education and experience
- 5+ years of warehousing experience
- 3+ years of leadership experience in a distribution environment
- 1+ years of experience with leading and implementing Lean Six Sigma methodologies and Continuous Improvement
- Knowledge of various production and quality systems
- Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint