Field Support Specialist

4 weeks ago

Dallas, United States UnionMain Homes Full time

The primary objective of this position is to provide support the sales counselors, enabling them to concentrate on sales conversion. Responsibilities include maintaining the community's appearance, overseeing spec inventory, conducting spec completion walks and overseeing community signage.
 
Responsibilities:

  • Support UnionMain Homes sales operations and sales counselors:
    • Inventory Management - determine if a home is ready for U-Tour and ready to be on MLS
    • Coordinate with marketing team to ensure proper upkeep and presentation around community and directional signage
    • Manages placement and upkeep of homesite signage. (sold, available, etc.)
    • Competition Shops
  • Ensures the model homes are presented in a manner reflective of UnionMain Homes commitment to quality and showcasing our homes to realtors and prospects
  • Supports and coordinates with field marketing on prospecting efforts largely focused on agents
  • Generates daily reports and checklist for each model visited daily


Qualifications:

  • A Valid Driver's License is required, no exception
  • Reliable Transportation and Insurance
  • Attention to detail is necessary
  • Able to drive to multiple locations on a daily basis
  • Excellent customer service skills and professional demeanor
  • Organized and able to manage time and schedule effectively
  • High School Diploma or equivalent is required
  • Minimum 2 years of home sales support. New homebuilder experience preferred
  • Proficient in Microsoft applications including Outlook, Word, Project and Excel
  • Proficiency in HubSpot preferred
  • Strong Oral/Written Communication and Interpersonal skills; ability to communicate effectively with a high degree of professionalism
  • Frequent interactions with a wide variety of internal and external contacts, with all levels of authority and responsibility

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