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Senior Learning Program Manager
4 months ago
Make your mark at the world's largest HVAC company
The Daikin Learning function of HR drives business value by providing excellence in people solutions learning to our internal customers. We are on a mission to unleash the Unlimited Potential of our talent and organization by providing people skills development for all DAA employees throughout their career at Daikin. The Sr. Learning Program Manager is responsible for end-to-end learning program management in a variety of modalities. This role will work closely with Leaders, SMEs, Training/LMS Admin, HR, and the Daikin Corporate Learning leader to deliver excellence to our customers. Strong knowledge of leveraging technology for learning is key. This role will lead projects and will be expected to coordinate with both internal and external resources. The content offered through this Daikin Learning team includes sales onboarding, Ignite Sales Development program Graduate Engineers Transformed (GET) and product sales training, and requires someone skilled in facilitating professional development in these areas. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor
Location: Plymouth, MN - Hybrid
What you will do:
- Partner with instructors, leaders, stakeholders, and vendors to deliver learning experiences that drive business results
- Create innovative and collaborative learning environments that engage the participant, manager, SME, and stakeholder.
- Manage multiple learning events and modalities simultaneously: ILT, VILT, blended, learning pathways and curation.
- Responsible for end-to-end program management, working with training admin to ensure all administrative details are managed, including tracking, materials, communications, and if applicable, budgeting.
- Responsible for measurement & assessment of learning effectiveness. Evaluate metrics to provide insights and recommendations to optimize solution.
- Responsible for the management of multiple simultaneous projects directing the work of internal and external resources. Leverage standard learning project management practices and tools including charter, scope, schedule, risk, and dashboard. Accountable for projects to be delivered on-time, within scope and budget.
- Partner with leaders, sponsors, and subject matter experts to identify learning opportunities that drive business results. Produce needs analysis, design documents, high impact learning maps, and learner personas that deliver innovative, performance-based learning outcomes. Identify opportunities to leverage learning and collaborative technologies to enhance the learner experience.
- Facilitate learning sessions to all levels of the organization. Confidently and clearly present learning content on a variety of topics for in-person and virtual environments. Engage participants through interactive learning techniques. Manage group dynamics and demonstrate active listening skills.
What's in it for you:
- Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Minimum Qualifications
- Bachelor's degree in Learning, Education
- 5 years Learning Program Management
- 3 years Project Management experience
- 5 years Facilitation experience
- Ability to travel 20-25%
Preferred Qualifications
- Experience working with Sales and Service organizations, Leadership training topics
- Experience designing ILT, VILT, and technology-based learning solutions
- Technology: SnagIt, Webex, Intrepid, Articulate, Cornerstone
- Managing multiple modalities: Virtual Instructor Led, eLearning, Micro-learning, Intrepid Virtual Learning
Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.
