Product Designer

3 weeks ago

San Francisco, United States Fletch Full time

Do you think that technology is the backbone of all businesses, and that cybersecurity is a must for everyone?

Do you believe cybersecurity should be effortless and affordable for every organization?

Do you want to change an industry, working with a team that's already making a dent?

If so, Fletch is the company for you.

About the role

We are looking for a highly creative and collaborative Product Designer to join us at Fletch.

You will create experiences for a new category in cybersecurity that combines data analytics, security, and media.

As a Product Designer at Fletch, you'll design new products and features from concept to implementation and continuously improve our flagship 2 products. You'll collaborate with multiple teams and engage with customers to ensure elegant UX solutions to complex security challenges.

You will be a key advocate for our users across the organization and help build a close-knit, multidisciplinary product team.

What you'll do at Fletch

  • Tackle design problems from beginning to end, taking key insights from research and data and creating concepts that form new and better experiences
  • Deliver effective, delightful, crafted designs for projects across our products offerings
  • Build detailed flows and interactions for a variety of applications, including web app, onboarding, data viz, content, and email/chat communications
  • Help drive the vision for the product and achieve it through iterative design exploration, documentation, and presentation
  • Evolve our design system intentionally as we scale
  • Provide and solicit feedback from customers and cross-functional stakeholders to continually better our experiences
  • Collaborate with customer success and marketing to research, define, and prioritize features based on user and business needs
  • Collaborate with engineering on technical implementation

Requirements

A portfolio showcasing problem solving skills and high design caliber; a link to your portfolio is mandatory to be considered for this role. Provide password if applicable.

You must be authorized to work in the United States for this position.

What you should bring

  • 2+ years of relevant professional experience
  • Experience designing digital products and systems. You have helped ship products that solve real problems, and that people use.
  • Ability to unravel complex conceptual issues and a keen sense for the most intuitive mental models that help users quickly gain value from the product
  • A well-rounded skillset and experience working independently, within a team. We're small but mighty, so you'll need to lead the charge at times.
  • Commitment to understanding the behaviors, motivations, and goals of our users and act as an advocate on their behalf
  • Strong visual design and communication skills
  • Ability to deliver polished, high-fidelity designs using modern design tools. We use Figma.
  • Experience conducting user research and usability testing
  • Experience designing within an existing design system across a range of devices and platforms
  • Motivation to continue learning what you don't know and staying up-to-date with current best practices in UX, visual design, methodologies and systems
  • Eagerness to move quickly and be scrappy. We are an early product and are experimenting every day, following lighter processes than in larger orgs.
  • A level-headed demeanor that enhances collaboration. We take our work seriously but always approach it with thoughtfulness, humor, and humility. You should too.

Nice to have

  • Brand design experience - websites, advertising, social media, illustration etc.
  • Recent startup experience in a similar role with some larger company exposure
  • Cybersecurity and analytics experience
  • Based in the SF Bay Area

Benefits

  • Flexible PTO policy
  • Health care insurance
  • Dental & vision insurance
  • Life insurance
  • Short-term & long-term disability insurance
  • Health care FSA
  • Flexible work hours
  • Holiday time off
  • 401K

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