Expeditor

The Rudder, an iconic restaurant and bar since the 1950s, is seeking a full-time passionate Expeditor. Located in the Rocky Neck neighborhood of Gloucester, The Rudder has a decidedly neighborhood vibe that is warm and inviting. The restaurant also invites guests to visit us by boat and dine with us right on the water. Combining the fine food and attentive hospitality of Chef Barbara Lynch, The Rudder offers a rotating menu highlighting Gloucester’s local seafood and operates April-December each year (seasonal).

Representing a variety of backgrounds and experiences, everyone is united by a shared commitment to excellence, education, and hospitality. Candidates must have availability on weekends, days, and evenings as well as experience in a high-volume full-service restaurant. Ideal candidates will thrive in a team culture focused on exceeding guest expectations.

We are seeking a detail-oriented and efficient Expeditor to join our team. As an Expeditor, you will play a crucial role in ensuring the smooth and timely flow of food orders from the kitchen to the customers. Your excellent communication skills and ability to work in a fast-paced environment will contribute to providing exceptional customer service.

Duties:
- Coordinate with the kitchen staff to ensure accurate and timely preparation of food orders
- Communicate with servers and other front-of-house staff to ensure prompt delivery of orders
- Assist in food preparation, such as garnishing plates or assembling dishes
- Maintain cleanliness and organization in the expediting area
- Help resolve any issues or discrepancies with orders
- Ensure adherence to food safety and hygiene standards
- Provide exceptional customer service by addressing any customer concerns or special requests

Qualifications:
- Previous experience working in a kitchen or culinary environment is preferred
- Strong communication skills to effectively coordinate with kitchen staff, servers, and customers
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of food preparation techniques and basic cooking skills
- Familiarity with food safety regulations and practices
- Excellent attention to detail and organizational skills
- Ability to remain calm under pressure and resolve issues efficiently
- Customer service-oriented mindset

This is an opportunity to work for a well-renowned restaurant collective that encourages internal growth and promotes from within; you will hone your skills with a management team working directly under Chef Barbara. Applicants should possess a strong desire to further their careers and demonstrate good leadership skills. Candidates should share a passion for ingredients, technique, discipline and hospitality. You must be available weekdays and/or weekends to be eligible for this position. The Rudder is an entity of the Barbara Lynch Collective, an Equal Opportunity Employer