Pharmacy Patient Support Rep/OnCall/UKHC

1 week ago

Lexington, United States University of Kentucky Full time
Posting Details

Posting Details

Job Title Pharmacy Patient Support Rep/OnCall/UKHC
Requisition Number DU11563
Department Name H5000: CHANDLER - RETAIL PHARMACY
Work Location Lexington, KY
Salary Range $17.50-$27.31
Type of Position Temporary
Position Time Status On Call
Required Education
HS

Required Related Experience
2 years

Required License/Registration/Certification
None

Physical Requirements
This position requires use of a computer workstation, completion of tasks with repetitive motions.

Shift
Varies- Monday- Friday 7:30am- 5pm; no weekend availability

Job Summary
Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills to address patient requests and concerns within scope.

Skills / Knowledge / Abilities
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply 12/15/2024
Our University Community
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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