IT Specialist

Summary

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service.

About the Position: Position serves in the capacity of a Senior Information Technology Specialist (organizational title), performing duties across specialized information technology functions which include customer support, information security, and systems administration on Apple and Windows systems.

Duties

• Serves as the principal lead of all Defense Language Institute Foreign Language Center IM/IT equipment at a Learning Training Detachment.
• The employee reports directly to the DoD Language, Regional Expertise, and Culture (LREC) Director and to the DLIFLC Director of Remote Site Services (RSS).
• Implements and coordinates operations at the local activity level designed to ensure, protect, and restore IT systems, services, and capabilities.
• Ensures Apple and Windows Operating System images are secured in a manner consistent with applicable policies and regulations by thoroughly reviewing and evaluating the contents of all approved images.
• Implement modifications to software systems that interface between users and the operating system to control and efficiently utilize multiprogramming capabilities.
• Analyzes problems/system failures, locates source of error, reports errors to the vendor and applies new releases of the software and/or modifications.
• Monitors and maintains Defense Language Institute Foreign Language Center accounts, servers, applications, and mobile computing devices.
• Performs physical configuration, installation, setup, and support of Apple and Windows hardware, software, and networking devices.
• Serves as a technical Defense Language Institute Foreign Language Center support and implementation expert and system administrator on multiple information systems running Microsoft Windows and Apple client and server operating systems.
• Ensures Defense Language Institute Foreign Language Center IT equipment is managed and reported in accordance with regulations as well as contractual guidelines.
• Installs Defense Language Institute Foreign Language Center IT software/hardware components, system peripherals, performs diagnostics, analyzes results and affects repairs if needed.

---