Shift Leader

6 days ago

Norfolk, United States beBee S US Full time

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin’ Donuts franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise Responsibilities Include:

  • Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
  • Deploy team members appropriately to meet guests’ needs and service standards throughout shift.
  • Support training of Crew Members as directed by General Manager or Assistant Manager.
  • Communicate goals and hold team members accountable for performance during shift.
  • Hold guests as highest priority and role model exceptional guest service.
  • Drive sense of urgency through Crew Members to satisfy guests’ needs and resolve problems.
  • Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
  • Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
  • Ensure restaurant standards and marketing initiatives are properly executed during shift.
  • Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
  • Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
  • Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
  • Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

  • Must be able to fluently speak/read English
  • Math and writing skills
  • Restaurant, retail, or supervisory experience preferred
  • Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
  • Passion for Results – set compelling targets and deliver on commitments.
  • Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
  • Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.

Benefits Include:

  • Completive Weekly Pay
  • Paid Time Off
  • Employee Meals
  • Medical Insurance with Company contribution (full time employees)
  • AllState Accident, Short Term Disability & Life Insurance Available

"You are applying for work with a franchisee of either Dunkin’ Donuts or Baskin-Robbins, not Dunkin’ Brands, Inc. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

  • Shift Leader

    4 weeks ago

    Norfolk, United States Burger King Full time

    Burger King - Shift Leader Job Description We are you looking for Hourly Shift Leaders with great customer service, interjected, and motivated for fast food service. Our Burger King franchise is hiring Shift Leaders for our multi-unit restaurants located in Southeastern US. We are waiting to hear from you! Burger King Shift Leader Summary: Responsible for...

  • Shift Leader

    3 weeks ago

    Norfolk, United States Burger King Full time

    Burger King - Shift Leader Job Description We are you looking for Hourly Shift Leaders with great customer service, interjected, and motivated for fast food service. Our Burger King franchise is hiring Shift Leaders for our multi-unit restaurants located in Southeastern US. We are waiting to hear from you! Burger King Shift Leader Summary: Responsible for...

  • Shift Leader

    1 week ago

    Norfolk, Virginia, United States Burger King Full time

    Burger King - Shift Leader Job Description We are you looking for Hourly Shift Leaders with great customer service, interjected, and motivated for fast food service. Our Burger King franchise is hiring Shift Leaders for our multi-unit restaurants located in Southeastern US. We are waiting to hear from you Burger King Shift Leader Summary: Responsible for...

  • Shift Leader

    2 months ago

    Norfolk, United States Burger King Full time

    We are you looking for Hourly Shift Leaders with great customer service, interjected, and motivated for fast food service. Our Burger King franchise is hiring Shift Leaders for our multi-unit restaurants located in Southeastern US. We are waiting to hear from you! **Burger King Shift Leader Summary**:Responsible for enthusiastically leading and motivating...

  • Shift Leader

    2 days ago

    Norfolk, United States Burger King Full time

    We are you looking for Hourly Shift Leaders with great customer service, interjected, and motivated for fast food service. Our Burger King franchise is hiring Shift Leaders for our multi-unit restaurants located in Southeastern US. We are waiting to hear from you! **Burger King Shift Leader Summary**:Responsible for enthusiastically leading and motivating...

  • Shift Leader>

    2 weeks ago

    Norfolk, United States Taco Bell Full time

    Taco Bell - 1402 Omaha Avenue [Restaurant Shift Supervisor] As a Shift Leader at Taco Bell, you'll: Supervise, train, motivate and lead employees to maintain enthusiastic customer service; Ensure orders are taken in a prompt, accurate and courteous manner; Attempt to resolve customer concerns; Take inventory of stock during shift to determine ordering needs...

  • Shift Leader

    1 week ago

    Norfolk, Nebraska, United States Taco Bell Full time

    Taco Bell Omaha Avenue [Restaurant Shift Supervisor] As a Shift Leader at Taco Bell, you'll: Supervise, train, motivate and lead employees to maintain enthusiastic customer service; Ensure orders are taken in a prompt, accurate and courteous manner; Attempt to resolve customer concerns; Take inventory of stock during shift to determine ordering needs and...

  • Shift Leader

    1 month ago

    Norfolk, United States Insomnia Cookies Full time

    As a Shift Leader at our ODU store located at 4314 Monarch Way, Norfolk VA 23508, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and...

  • Shift Leader

    3 weeks ago

    Norfolk, United States Insomnia Cookies Full time

    As a Shift Leader at our ODU store located at 4314 Monarch Way, Norfolk VA 23508, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and...

  • Shift Leader

    1 month ago

    Norfolk, United States Taco Bell Full time

    Shift Leader Norfolk, NE Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents...

  • Shift Leader

    3 weeks ago

    Norfolk, United States Taco Bell Full time

    Shift Leader Norfolk, NE Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents...

  • Shift Leader

    1 month ago

    Norfolk, United States Baskin-Robbins Full time

    Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies. If you enjoy working in a fast-paced, fun-paced...

  • Shift Leader

    1 month ago

    Norfolk, United States Baskin Robbins Full time

    Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies. If you enjoy working in a fast-paced, fun-paced...

  • Shift Leaders

    2 weeks ago

    Norfolk, United States Dunkin' DonutsBaskin-Robbins Full time

    Job Requirements: SMILE, laugh, less stress. Looking for motivated leaders. $15.00+/hr starting depending on restaurant experience. This will depend on prior shift leader experience as well as completed DDU courses. ServeSafe certification is encouraged. It is normal for an employee to begin at crew member and work their way up to shift level status. This...

  • Shift Leader

    4 weeks ago

    Norfolk, United States Denny's Full time

    This job posting is for employment at an independently owned and operated franchisee of Denny’s. Come start your Career with Denny’s! As a Shift Leader this is your first step in our Management Career path. Come advance your Career on the Denny’s Team! A Denny’s Shift Leader is motivated and shares our passion. Someone who has strong commitment to...

  • Shift Leader

    1 month ago

    Norfolk, United States Dunkin' Full time

    Job Description Description As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards...

  • Shift Leader

    3 weeks ago

    Norfolk, United States Dunkin' Full time

    Job Description Description As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards...

  • Shift Leader

    3 weeks ago

    Norfolk, United States Denny Full time

    Denny's - 6360 Newtown Rd [Restaurant Shift Supervisor] As a Shift Leader at Denny's, you'll: Be responsible for restaurant operations (labor, inventory variance) during assigned shifts; Delegate in a way that encourages teamwork during a shift; Provide production direction to Team Members concisely; Motivate Team Members to exceed Guest expectations; Work...

  • Shift Leader

    1 month ago

    Norfolk, United States Dunkin' Full time

    Description As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great...

  • Restaurant Shift Leader

    4 weeks ago

    Norfolk, United States Perkins Restaurant & Bakery - CyHawk Hospitality Inc. Full time

    Job DescriptionJob DescriptionCyHawk Hospitality, Inc., franchisee for Perkins Restaurant and Bakery is now hiring aShift Leaderfor our Perkins Restaurant in Norfolk.Stop in any time to apply at:1229 W. Omaha Ave. - NorfolkBenefits of working for us include:1. Supportive ownership that believes in family2. Closed on Christmas Day3. Yearly anniversary checks...