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Director, BPO Finance and Procurement

1 month ago

Charlotte, United States GXO Logistics Full time

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build a career you can be proud of.

Do you love a challenge and have the determination to get results? At GXO Logistics, we need top-level leaders like you to keep our operations running smoothly. As the Director, BPO Finance and Procurement, you will assist in developing and monitoring the strategic plan, as well as creating data-directed solutions to improve efficiencies, reduce costs and increase revenue. You will own and manage the overall financial and procurement results of our Business Process Outsourcing (BPO) partnership. On our team, you will utilize your skills and experience to drive positive results, ensuring an exciting future for yourself and GXO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

  • Report financial performance, including weekly, monthly, quarterly, and annual operating results related to our BPO finance and procurement programs; investigate and communicate variances and unusual items, and evaluate their effect on operations
  • Assist with the Monthly Operating Reporting (MOR) processes; standardize templates and consolidate data
  • Work creatively on the forecasting and planning processes, working cross-functionally across corporate departments and business units including Finance, Procurement, Human Resources, and Information Technology
  • Build and align partnerships across functional areas to benchmark locations, operational groups and personnel with meaningful KPIs
  • Monitor and report on monthly KPIs across all BPO and Procurement Towers, with responsibility for working with functional leaders and our BPO partner to ensure payments and credits are applied correctly
  • Manage overall Business Services team budget
  • Work with other Financial and Procurement partners to ensure Business Services has accurate and favorable forecasting, budget results and planning
  • Measure and effectively communicate results on key strategic initiatives across the Business Services team and with our BPO partner; develop routine and ad hoc analyses to support business decisions
  • Be responsible for building business cases to support new or expanded BPO finance and procurement opportunities across GXO
  • Lead the monthly forecast review sessions that include all functions and owners
  • Prepare and update models that track savings, actions, R&O, and key metrics
  • Be the financial leader for the targeted savings to drive accountability and real financial impact to the P&L. Use objective review, feedback, workshops, and communication to own the process and savings

What you need to succeed at GXO:

At a minimum, you'll need:

  • Bachelor's degree in Business, Finance, Accounting or related field, or equivalent related work or military experience
  • 5 years of experience in finance or financial planning and analysis
  • Experience with Microsoft Office (Project) and creating complex formulas and models in Excel with large amounts of data in various formats
  • Solid experience with Business Intelligence (BI) tools

It'd be great if you also have:

  • Master's degree (MBA or MS), CFA and/or CPA certification
  • 5+ years building, managing, and reporting on business cases and financial KPIs
  • 3+ years of experience supporting BPO operations and working with a BPO partner
  • Experience communicating and working across multiple levels of an organization, including executives
  • Self-starter who can proactively look for additional opportunities
  • Availability to travel an average of 2-4 times per quarter
  • Deep understanding of how a BPO partnership works
  • Experience in international work, transportation and/or supply chain, and with corporate offices and divisions
  • Experience developing insightful, valuable, and actionable analyses with detailed explanations regarding drivers of those results; capability to produce unambiguous, comprehensive, and accurate interpretations
  • Consistent interpersonal, leadership and creative skills with experience effectively supervising, coaching, mentoring, and influencing employees or BPO partner resources

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

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